Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I'm happy to logon to work everyday. I find that the majority of people I interact with are always friendly and willing to help. The atmosphere is generally uplifting. Alorica does so many wonderful things for their employees.
What is the best part about your compensation package?
The MIP program is a great incentive.
What is most positive about the culture and environment at your company?
Everyone is very accepting of each other.
What are some of the best things about your team?
They are willing to go the extra mile.
What did you like most about the interview process?
This doesn't apply to me.
What do you like best about the leadership team?
They are willing to roll up their sleeves and help.
What makes you most happy at work?
Being able to solve daily issues and help my team.
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