Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Insanely great experience! Happy to work with Alorica great talents and leaders! Looking forward to learn and grow more with Alorica!
What do you like best about the leadership team?
They are transparent and provide clear directions to us.
What did you like most about the interview process?
they provide status and next step of the interview process
What makes you most happy at work?
When my team members are happy with their work and pay.
What is the best part about your compensation package?
it's the WAH set up. My team and I are safe and sane.
What are some of the best things about your team?
My team are resilient in every way. They always look forward in doing something new every day. Very productive.
What is most positive about the culture and environment at your company?
One of the programs we have in Alorica is the MLBA which aims to help associates and other people in need. It's great to work in a company that prioritize social responsibility.
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