Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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My company is the best! I have recommended friends to work for this company and they love it!
What is most positive about the culture and environment at your company?
The environment is wonderful! I love this company!
What is the best part about your compensation package?
I make enough to take care of my family.
What did you like most about the interview process?
It was more like a conversation, than an interview.
What are some of the best things about your team?
We meet everyday and we are informed of changes that happen.
What do you like best about the leadership team?
My boss is very personable and understanding. I wouldn't trade her for anyone else!
What makes you most happy at work?
I work at my own pace as long as I get the job down.
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