Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
There is equal opportunity for everyone and diversity is very much welcome.
What do you like best about the leadership team?
They provide relevant updates about the company.
What are some of the best things about your team?
They're very open to feedback and collaboration.
What is most positive about the culture and environment at your company?
There is a balance between fun and work.
What makes you most happy at work?
My co-workers make my job easy.
What did you like most about the interview process?
We use digital innovation to process initial interviews.
What is the best part about your compensation package?
My health and medical insurance.
Other Employee Reviews for Alorica
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