Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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The managers, people, and candidates are awesome. I enjoy being apart of such a great team.
What makes you most happy at work?
The freedom, the friends, the candidates
What did you like most about the interview process?
It is informative about Alorica
What do you like best about the leadership team?
My leadership team understands what it's like to be human.
What are some of the best things about your team?
The people, the manager, the way we all fit together
What is the best part about your compensation package?
My paycheck. I don't make enough for the rest of that stuff.
What is most positive about the culture and environment at your company?
My manager and my co-workers are the reason why I work as hard as I do. My candidates are the reason why I should want to work as hard as I do.
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