Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I've been in the company for years, almost a decade. I learned a lot from my colleagues, and in my passion to work responsibly. I've been with co-workers and superiors who are either strict or lenient but I appreciate those who believe in my capability to work independently and passionately.
What are some of the best things about your team?
supportive team members and team leaders
What makes you most happy at work?
promotions, salary increase, and supportive leaders and team members
What did you like most about the interview process?
when they make applicants comfortable
What do you like best about the leadership team?
supporting each members, and believing in my capability to work independently
What is most positive about the culture and environment at your company?
when members and leaders are supporting each other to complete a task at a given timelines
Why do you feel undervalued and what would make you feel better about your compensation?
i feel somehow valued here, but I would feel more valued if I am paid around my asking for the new position I am offered to recently.
Other Employee Reviews for Alorica
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