Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Currently the company is giving me a privilege to have work despite of the global crisis. The company is still giving what their employee needs.
What do you like best about the leadership team?
They know what is best for the team.
What are some of the best things about your team?
You can express your opinions and the team is very open.
What is most positive about the culture and environment at your company?
Everyone is very cooperative and was able to understand every situations.
Why do you feel undervalued and what would make you feel better about your compensation?
I think the company need to review the market value and review some benefits.
What did you like most about the interview process?
The company is looking on the capabilities and was able to know what best on the candidate.
What makes you most happy at work?
My team and the way I help other department with their queries. I used to finished task and that made me happy.
Other Employee Reviews for Alorica
×