Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Very challenging and sometimes stressful, but each day those challenges are faced and worked thru. It's a great experience to continue working with Alorica.
What is most positive about the culture and environment at your company?
Keeping a level of professionalism and service.
What did you like most about the interview process?
Sharing expectations and finding a mutual agreement.
What makes you most happy at work?
Being able to complete tasks that need my help.
What do you like best about the leadership team?
They listen and work with you side by side giving guidance for issues you need help resolving.
What are some of the best things about your team?
We support each other and use teams to stay connected and let each other know what's going on.
Other Employee Reviews for Alorica
×