Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I have had numerous opportunities to advance with Alorica. Alorica cultivates all leaders.
What makes you most happy at work?
the interaction with my co-workers is a satisfying part of my job.
What is most positive about the culture and environment at your company?
I truly feel they care about how I feel and what affects me.
What did you like most about the interview process?
I really like the second interview process that we have with our leadership team.
What are some of the best things about your team?
My team allows each person to be an individual and listens to ideas and works together.
What is the best part about your compensation package?
The compensation package is very inclusive on all scales. It covers the entire body and mind.
What do you like best about the leadership team?
My leadership team is greatly invested in the success of our advocates as well as how the company grows.
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