Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Now that we are wah I love it every more.. I recommend this company to everyone I know.. Alorica does great things with MLBA
What is the best part about your compensation package?
Everything is great here. I would change it
What did you like most about the interview process?
I liked that you have to pass a customer service test before interviewing
What are some of the best things about your team?
They are very supportive and everyone is always willing to help each other so we all succeed
What makes you most happy at work?
Being able to work from my home!! And the joy and excitement I get from my team
What do you like best about the leadership team?
Always willing to help!! I never need to worry if I don’t know something I just have to a
What is most positive about the culture and environment at your company?
We are now work at home and we still bring the culture to the meeting and everything web cam and all
Other Employee Reviews for Alorica
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