Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Insanely Great overall experience at Alorica!
What do you like best about the leadership team?
They are always willing to listen and make change.
What did you like most about the interview process?
Quick & to the point. Can you do the job, and why?
What is the best part about your compensation package?
The health package for my family covers what I need, and is reasonably priced.
What are some of the best things about your team?
My team is always willing to go the extra mile and do what it takes to get the job done.
What is most positive about the culture and environment at your company?
My team can be themselves & through that we drive a fun workplace that promotes career growth, recognition, and positive reinforcement.
What makes you most happy at work?
The fact that I can come in to work everyday and do something different, excites me. In this industry you don't get stuck doing the same thing day in/out, because there's always something different going on.
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