Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Best for the account, good for the company.
What are some of the best things about your team?
I would say maybe teamwork & versatility.
What do you like best about the leadership team?
The support for everything I do.
What makes you most happy at work?
Chance to earn money or incentive.
What is most positive about the culture and environment at your company?
I'd love the employee engagement activities & benefits given to the employees.
Why do you feel undervalued and what would make you feel better about your compensation?
Salary increase for folks working like in my field. We work out & over of our working hours due to the demand of the tasks.
Other Employee Reviews for Alorica
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