Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Its good to work in Alorica the company is very generous to us all employee. keep it up a good Job. if the company treasures their employee the employee will also love the company vise versa. Thanks Alorica.
What do you like best about the leadership team?
Our leaders lead as well.
What is most positive about the culture and environment at your company?
I worked in a positive culture because even we are work from home our team is very helpful in so many ways.
What are some of the best things about your team?
We are the front liners for the payroll dispute we are the one who evaluate the ticket first and process as soon as possible.
What makes you most happy at work?
If I've done my tickets fast and closed it right a way. And if there is no pending tickets on my que that last for a week.
Why do you feel undervalued and what would make you feel better about your compensation?
I can do better and be more productive and will never leave the company till the rest of our lives if the compensation is getting better each year.
Other Employee Reviews for Alorica
×