Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
People. Opportunities. Compensation. Everything about Alorica!
What do you like best about the leadership team?
They ask and they listen.
What is most positive about the culture and environment at your company?
There is an open communication between the leadership team and support team.
What did you like most about the interview process?
They gave feedback and gave reassurance that Alorica is a stable company.
What are some of the best things about your team?
We are open to any suggestions and feedbacks. We give credit to those who excel and we help those who needs assistance.
What is the best part about your compensation package?
Our health card. I think it is best that the company is not only giving their employees the opportunity to acquire health card but also their (2) members of the family.
Other Employee Reviews for Alorica
×