Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I love working for Alorica because it's like a family atmosphere. Everyone works together as a team to accomplish goals which makes a great working environment.
What makes you most happy at work?
Collaborating together and accomplishing goals set forth.
What is the best part about your compensation package?
Insurance benefits and paid time off.
What do you like best about the leadership team?
They are very supportive and provide clear goals to achieve.
What are some of the best things about your team?
Collaboration is great! We come up with initiatives together which is fantastic
What did you like most about the interview process?
Very quick and easy to complete the application. The interviewer asked great questions which made me think outside the box.
What is most positive about the culture and environment at your company?
Treated as if we are a family. We do a lot of engaging activities and listen to our people. If any opportunity comes up, we work on making the employee experience better.
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