Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
A very dynamic and progressive company with strong leadership. Focused on employees and they reward performance.
What is the best part about your compensation package?
You have options on benefits.
What did you like most about the interview process?
Kept informed of where I was in the interview process.
What makes you most happy at work?
the staff that I work with, dedicated to being the best.
What are some of the best things about your team?
Dedicated professionals that balance the business needs with the employee experience.
What do you like best about the leadership team?
Leadership Team is very accessible and are constantly asking for feedback. They are highly experienced but never forget were they started.
What is most positive about the culture and environment at your company?
We have an internal program designed to provide grants to assist employees in need. All employees band together to help when needed.
Other Employee Reviews for Alorica
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