Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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A really good company to work at. You have a purpose and are driven to do your best
What is the best part about your compensation package?
Manager incentive program is competitive and fair
What do you like best about the leadership team?
diverse, fun, driven and focused
What is most positive about the culture and environment at your company?
Culture is celebrated and motivated but not pushed down your throat
What are some of the best things about your team?
its an group with different backgrounds which allows for interesting points of views and ideas to emerge
What did you like most about the interview process?
allowed for me to investigate as much about the company and its culture as I needed to so I could validate the match for me
Other Employee Reviews for Alorica
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