Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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My experience overall has been great! i got to Alorica at a very vulnerable moment of my life and felt accepted since day 1. Very grateful of been part of this company and growth experience.
What makes you most happy at work?
Commute. Get to work with people :)
What is the best part about your compensation package?
Medical Insurance, complementary package plan
What did you like most about the interview process?
it was fast, the interviewer felt like a friend
What are some of the best things about your team?
Team work, connection between our duties. Honesty and integrity with all.
What is most positive about the culture and environment at your company?
diversity, how we make people feel comfortable with tattoos, piercings, ethnicity, size, color. etc.
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