Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Great support from my direct Management Team, open to feedback and ideas. I feel heard.
What are some of the best things about your team?
The personalities, way we all mesh in conjunction with each other.
What is the best part about your compensation package?
The transparency in our check stubs, at previous jobs it was not as itemized.
What did you like most about the interview process?
I was able to speak with multiple people and learn what they love about Alorica.
What makes you most happy at work?
Knowing I'm going to change a life. Providing an opportunity to someone to get into our workforce.
What do you like best about the leadership team?
Open communication. We have open calls and opportunity to provide our ideas, learn from the leaders and have access to the Leadership Team.
What is most positive about the culture and environment at your company?
Being heard. I can contribute anytime I want and know that I can be heard. I'm able to reach out to anyone. Anyone. Literally where else can you say hi to your VP on Teams? Everyone is happy to be here.
Other Employee Reviews for Alorica
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