Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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The culture at Alorica constantly encourage you to create a best version of your self, I've always liked that, it aligns to my own personal values
What makes you most happy at work?
The "we are a family" mindset
What are some of the best things about your team?
Sense of urgency, we help each other when necessary
What did you like most about the interview process?
The recruiter was very up beep, smiled a lot
What do you like best about the leadership team?
The open door policy, your ideas are always listen to
What is the best part about your compensation package?
The option of having a family insurance plan available at a very affordable price
What is most positive about the culture and environment at your company?
Gathering feedback on thing that need to be change and create strategies to put a plan of action to correct them
Other Employee Reviews for Alorica
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