Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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It is amazing! I enjoy getting up and recruiting again, something I haven't enjoyed in a couple of years.
What makes you most happy at work?
The interaction with my co-workers and candidates.
What did you like most about the interview process?
I wasn't treated like a number I was treated like a human.
What is most positive about the culture and environment at your company?
The diversity of the team and the team leads, what they bring to the table.
What is the best part about your compensation package?
I don't really take part in the benefits because of the cost and my salary wage.
What do you like best about the leadership team?
I like the organization, the understanding, and the knowledge they bring to the table about the current market.
What are some of the best things about your team?
We all work together as a unit and help each other. the team has more of a family feel than a business feel.
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