Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Very professional group of people with upper management that really cares about people and wanting to help the under privileged.
What is most positive about the culture and environment at your company?
The people are nice to work with.
What are some of the best things about your team?
They all care about doing a good job.
What makes you most happy at work?
Training the people in my department
What did you like most about the interview process?
I was able to meet a variety of people
What do you like best about the leadership team?
They listen to their direct reports and utilizes the feedback to assist with their decision making
What is the best part about your compensation package?
The Company continues to solicit 3rd party compensation firms to ensure the employees are paid at market value
Other Employee Reviews for Alorica
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