Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Working at Alorica has been amazing, full of opportunities and I have felt very supported to continue to grow as a person and as a professional.
What makes you most happy at work?
Help others achieve great things.
What are some of the best things about your team?
They all share the ambition to keep growing and beating the competition.
What is the best part about your compensation package?
I feel I get paid fairly for the amount of effort and responsibility I manage.
What did you like most about the interview process?
I was interviewed by the site director back then, he was very blunt and straight to the point.
What do you like best about the leadership team?
I think is a great team of bold individuals who are constantly working to take this company to the next level.
What is most positive about the culture and environment at your company?
That people wants to do things well, I feel that when people falls short, is not because they are not working hard, it could be because we might need some more development.
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