Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Overall its a great work environment, where people are productive and genuinely enjoy being there.
What do you like best about the leadership team?
What I like about the leadership team at Alorica is that they works exceptionally hard to not only grow the business but also consistently look to improve the company culture.
What makes you most happy at work?
What makes me the most happy at work is not only the line of work I enjoy doing, but also the people I work with. They say you’ll spend the most time of your life with your co worker
What is most positive about the culture and environment at your company?
The most positive part about Alorica culture and environment is the family atmosphere. This stems from many different things including free lunch where employees sit at kitchen tables together, birthday parties, holiday parties, baby showers when a team member is expecting or company outings.
What are some of the best things about your team?
The best things about my team is the openness of the group to hear other people out and help others. Going back to freedom to somewhat manage your job the team is always there for bi weekly meeting to check in and help each other out
What did you like most about the interview process?
The best part of the interview process was that I interviewed with the most kind Senior Manager in Finance Department. She was very kind to talk with, her questions are easy and a bit hard but she gave you the tme to express yourself in a comfortable way.
What is the best part about your compensation package?
The best part of the compensation package is the catered lunches. While it would be easy to point to any other of the benefits, the catered lunches help create a great work environment where people talk at lunch about there day. Its also nice to not have to make a lunch everyday and have more time.
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