Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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It's insanely great , my experience here working at alorica is awesome , working with people that has commitment and passion . It's good to know that it has company like this that gives opportunity for aspiring agents like me to showcase my skills
What are some of the best things about your team?
Updated when ut comes to our account incentives
What is most positive about the culture and environment at your company?
Equality is at its finest
What makes you most happy at work?
Making my customers satisfied with the service that i am providing
What did you like most about the interview process?
Its a fast process, no hassle .. the acquisition is updating us
Why do you feel undervalued and what would make you feel better about your compensation?
Reagarding to health benefits we must freely add our dependents w/o addtl salary deduction
What do you like best about the leadership team?
What i like best on my leadership team is they encourage us to do our work with quality , and also appreciate the job that we have .
Other Employee Reviews for Alorica
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