Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica has given me the opportunity to grow coming from a company that held me in a Jr. position for the longest, I was given the opportunity to oversee a program as a Program director and have had much success and development in this space thanks to the opportunity and development given.
What are some of the best things about your team?
The openness and the making meetings matter
What is the best part about your compensation package?
30% annual pay as MIP incentive
What is most positive about the culture and environment at your company?
Inclusion, communication and open door policy
What makes you most happy at work?
my compensation and the people I work with
What do you like best about the leadership team?
The communication. Second to none
What did you like most about the interview process?
quickness to complete the process
Other Employee Reviews for Alorica
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