Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
Employee support is very important to Alorica. My managers have been very supportive in difficult times.
What are some of the best things about your team?
We have good communication and we support each other.
What makes you most happy at work?
Being able to help people by providing them with a job.
Why do you feel undervalued and what would make you feel better about your compensation?
A better payrate across the board to reflect today's cost of living.
What did you like most about the interview process?
I was interviewed quickly and given a job in less than a week.
What do you like best about the leadership team?
My leadership team makes sure that we know which direction we are heading and they are readily availble.
What is most positive about the culture and environment at your company?
Feeling good about going to work. I am able to work from home, which for me is important.
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