Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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It's just alright in my opinion.
What do you like best about the leadership team?
Communication, Flexibility, Encouragement, Knowledge and Compassion
What are some of the best things about your team?
Communication, Flexibility, Encouragement, Knowledge and Compassion
What is most positive about the culture and environment at your company?
Communication, Flexibility, Encouragement, Knowledge and Compassion
What did you like most about the interview process?
The easy transition made the interview process refreshing
Why do you feel undervalued and what would make you feel better about your compensation?
Pay me for my worth. I have many years of experience and make what kids do in fast food industry.
What makes you most happy at work?
Knowing it will come to an end. This company is under staffed and members are waiting hours just to get through to someone who can't do anything more when it comes to the logistics portion of Costco.com. All day you hear how terrible the company is because of logistic operations. But I keep serving
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