Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
I always feel pumped and excited everytime I go to work becuase I get to be able to interact with my team and we help each other achieve awesome stats.
What is the best part about your compensation package?
It is higher compared to other companies
What is most positive about the culture and environment at your company?
We lift each other up
What makes you most happy at work?
I get to resolve the problems of the company
What did you like most about the interview process?
The questions seem to be at an average level
What do you like best about the leadership team?
They are able to provide best solutions in times of difficulties.
What are some of the best things about your team?
We are not fixed on one idea and we are open to all possible solutions
Other Employee Reviews for Alorica
×