Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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In constant training and with benefits after 90 days and the ability to move up being encouraged, other than a stay at home Mom, this is possibly the best job/career I have ever had. The atmosphere breeds confidence and acceptance. I Love working for Alorica.
What makes you most happy at work?
Being able to perform my job effectively
What do you like best about the leadership team?
Compassionate and goal oriented dedicated to helping you succeed
What are some of the best things about your team?
Team work and a shared drive to deliver excellence
What did you like most about the interview process?
That it was on Teams and was easily accessible
What is the best part about your compensation package?
I have health insurance and dental and vision and I never notice the amount that is deducted
What is most positive about the culture and environment at your company?
It is inclusive of all types and as a Grandmother I never even felt as if I was out of place.
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