Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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persons in charger don't have any respect for persons below them
What is most positive about the culture and environment at your company?
you can be your self without any judgement
What makes you most happy at work?
when am management show me apperciation
What do your coworkers need to improve and how could you work together better?
commucate with each instead of bein jealous and disrespectful to each other
What do you like best about the leadership team?
they listen if you want to talk but most time don't do anything after to help
Why do you feel undervalued and what would make you feel better about your compensation?
i put in all hours they require and never take my work for granted yet only some persons benefit more from it
Other Employee Reviews for Alorica
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