Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Super positive. Allows me to work from home.
What did you like most about the interview process?
Support of interview team and encouragement.
What do you like best about the leadership team?
They communicate well with team.
What makes you most happy at work?
Independence to work the hours I want and the people on my team.
What are some of the best things about your team?
The support from out TM and ATM. The knowledge they pass on to us.
What is most positive about the culture and environment at your company?
Excellence. We are expected to perform at a high level. We have the support to do so.
What is the best part about your compensation package?
Compensation can always be higher, I like the amount of OT we are allowed to work. The incentives to work OT are amazing.
Other Employee Reviews for Alorica
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