Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
HR or Marketing? Claim Your Free Employer Account
They are a good company to work for, wished we had longer breaks - 10 minutes is not enough time - but the overall experience working for Alorica has been great!
What is most positive about the culture and environment at your company?
The team work is awesome
What do you like best about the leadership team?
They are always helpful and willing to answer any questions.
Why do you feel undervalued and what would make you feel better about your compensation?
Benefits could be a little better such as the options for health benefits.
Other Employee Reviews for Alorica
×