Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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I work at Alorica since July, 2020 and I have had the best time. My leaders are super supportive always acknowledge my effort and give me feedback on how to do my work better. I can always count on them, specially my CEO if I have any personal or health problem. I highly recommend to work in Alorica
What are some of the best things about your team?
Best people ever, super nice and professional
What makes you most happy at work?
My work colleagues and my team leaders
What is the best part about your compensation package?
The discounts on the health system
What is most positive about the culture and environment at your company?
The diversity and the teamwork
What did you like most about the interview process?
The best thing is the friendly environment created by the interviewer, super comfortable for me, I was very nervous
What do you like best about the leadership team?
They are the best. There is a lot of professionalism and human quality in the team. They are the best asset of the company no doubts about it
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