CoNetrix Customer Support Department Employee Reviews | Comparably
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CoNetrix is a family of technology companies including: AccountingWare, CoNetrix Technology, CoNetrix Security, and Tandem. read more
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182
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CoNetrix Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I really appreciate the leadership team's commitment to open communication. They provide updates and create several opportunities for feedback, which helps everyone feel informed and connected. They also encourage teamwork and value different perspectives.

Review from Customer Support Dept

The leadership team is constantly seeing how they can improve and guide people at the organization. They want to directly hear from employees and make sure they are taken care of.

Review from Customer Support Dept

Company leadership listens to employee concerns and does everything they can to put people into roles where they can have the most impact. Maintaining the right company culture while at the same time providing excellent customer service are top priorities.

Review from Customer Support Dept

The company is small enough that everyone knows each other. Management truly does care about employee's. Life happens sometimes, and they understand and empathize with you. They also lead well and are very professional at carrying out their duties.

Review from Customer Support Dept

The leadership team has encouraged me when wanting to take on large projects that have bettered our team and customers. When wanting to do something new or different, it's never been met with a "No."

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of CoNetrix yet.
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What is the best part about your compensation package?

Compensation Reviews

Compensation is reasonable and fair for our area. There is a good selection of available benefits (health, dental, vision, life, etc.) and company leadership makes every effort to keep costs as low as possible.

Review from Customer Support Dept

I feel like we are paid very competitively for our work.

Review from Customer Support Dept

Raises are fair and often when employees show ambition and hard work.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of CoNetrix yet.
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What are some of the best things about your team?

Team Reviews

My team is helpful, non-judgmental, and caring. We work hard and everyone is willing to help out when you need it.

Review from Customer Support Dept

My team is full of helpers, learners, and go-getters, who enjoy solving problems together, but also thrive off spending time to get to know each other and support each other better. Each person on my team has unique qualities that make them a huge asset to how our team operates.

Review from Customer Support Dept

Everyone on the team is a helper. Anytime you need advice, help, or guidance, whether it's for your day to day job, your career, or even your life, the team is great at supporting you.

Review from Customer Support Dept

I love the people I work with. We all strive to maintain an excellent work environment. Nobody is difficult to get along with. We hold ourselves and each other accountable for keeping that culture in good shape.

Review from Customer Support Dept

I like the comradery of our team. We all get along, there is very little (if none) work place drama. My position cannot function without a team, so good teamwork is a must.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Our culture is built around shared core values. Because of that, there’s a lot of trust and mutual respect. Knowing we’re all aligned on what matters most makes collaboration easier and builds trust across the t

Review from Customer Support Dept

I think the most positive thing is we have a clear and compelling company mission and values, but also a support for work-life balance.

Review from Customer Support Dept

Our company loves to celebrate each other's victories and milestones. When someone finishes a challenging objective, whether its business or personal, we make sure that person or group receives the proper congratulations. We also learn from things that didn't work, and how we can improve next time.

Review from Customer Support Dept

Our culture has a people first mindset. CoNetrix truly cares about how you are doing as a person. Likewise the companies core values keep all employees true to themselves and their work.

Review from Customer Support Dept

Company leadership works hard to hire high-integrity people with a passion for technology and service. Maintaining a healthy work/life balance is a high priority.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of CoNetrix yet.
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What did you like most about the interview process?

Interviews Reviews

I appreciated that the interview process focused on getting to know me as a person. It reflects the company’s belief that culture comes first, and skills can be traine

Review from Customer Support Dept

The initial interview was relaxed and positive. The interview was about getting to know me all around not just my knowledge of the job I applied for.

Review from Customer Support Dept

I was able to sit in a room with friendly faces, who didn't try to trick me with questions, and saw that I was willing to learn and grow to become an asset to their team.

Review from Customer Support Dept

It was very discussion-oriented and I got to meet many members of the company's leadership during the process. They seemed genuinely interested in who I am as a person and allowed plenty of space for conversations and questions.

Review from Customer Support Dept

I enjoyed the authenticity of the people who interviewed me. I got a sense real quick that people in this company were not intimidating, and more down to earth. Questions were good along with communication during the process.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of CoNetrix yet.
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What makes you most happy at work?

Outlook Reviews

I’m most happy knowing that what I do has a meaningful, positive impact on people. It motivates me, gives me a sense of purpose, and is very fulfillin

Review from Customer Support Dept

I love being able to help people and learn new things. With this job I have the best of both worlds as well as being valued as an employee. Questions are welcomed, and no one will make you feel silly for not knowing an answer.

Review from Customer Support Dept

I find it most satisfying to complete a big project that we know will benefit our customer base, and to hear back about how we've helped them solve a problem. It shows me that our mission to find the right solution is always worth the effort.

Review from Customer Support Dept

The thing I love most about my work is being able to help others. I truly do care about helping people and making sure their needs are met. Out customers can be in very stressful roles, so anytime I can help a customer and make their day a little bit better it does feel rewarding.

Review from Customer Support Dept

I love the people I work with and am very thankful for the uplifting culture that has been developed over many years.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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