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Deutsche Bank is

Ranked

#45

Banking and Financial Services Brands

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Deutsche Bank

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Deutsche Bank

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Deutsche Bank is ranked #45 in Banking and Financial Services Brands

About Deutsche Bank's Brand

"Deutsche Bank provides investment, financial products and services." Deutsche Bank’s brand is ranked #570 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Deutsche Bank. When compared to other organizations within the Banking and Financial Services industry, Deutsche Bank is ranked #45. Among its major competitors, Deutsche Bank is ranked in 3rd place for NPS while Standard Chartered is 1st, and Commerzbank AG is 2nd. Overall, Deutsche Bank has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $24.04B

Brand at a Glance

74%

Customer Loyalty

3.6/5

Product Quality

3.7/5

Pricing

3.8/5

Customer Service

Deutsche Bank Ranking

^#45 in Banking and Financial Services
^#2 / 4 of its competitors

Deutsche Bank NPS

Deutsche Bank's Net Promoter Score (NPS) is a 14 with 46% Promoters, 22% Passives, and 32% Detractors. Net Promoter Score tracks whether Deutsche Bank's customers would recommend using the product based on a scale of -100 to 100.

Deutsche Bank Overall NPS

NPS

46%	Promoters
22%	Passives
32%	Detractors

Deutsche Bank NPS Trend

-100

-50

100

Summary	Date	Score
Aug 2024 12	Aug 2024	12
Sep 2024 12	Sep 2024	12
Oct 2024 13	Oct 2024	13
Nov 2024 14	Nov 2024	14
Dec 2024 15	Dec 2024	15
Mar 2025 13	Mar 2025	13
Apr 2025 15	Apr 2025	15
Jun 2025 15	Jun 2025	15
Aug 2025 15	Aug 2025	15
Sep 2025 15	Sep 2025	15
Oct 2025 15	Oct 2025	15
Nov 2025 14	Nov 2025	14

How Other Brands Compare

Deutsche Bank is ranked second for NPS among its competitors. Standard Chartered and UBS come in first and third, with Royal Bank of Scotland coming in at #4. Among those competitors, it is the second most valued company behind UBS.

	Deutsche Bank	UBS	Standard Chartered	Royal Bank of Scotland
Global Ranking	#570	#245	#918	#-
NPS	14	-4	32	-33
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-	-
Valuation Updated every 24 hours for public companies	$24.04B	$59.89B	$15.81B	$18.71B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Deutsche Bank NPS by Gender

Female customers rated Deutsche Bank's NPS 18 points higher than Male customers.

Male

Deutsche Bank's NPS was rated 12 by Male customers on Comparably.

41%

Promoters

30%

Passives

29%

Detractors

Female

Deutsche Bank's NPS was rated 30 by Female customers on Comparably.

60%

Promoters

10%

Passives

30%

Detractors

Deutsche Bank NPS by Ethnicity

Deutsche Bank's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 45	Caucasian	45
African American/Black 0	African American/Black	0
Asian or Pacific Islander 50	Asian or Pacific Islander	50
Other 25	Other	25

Deutsche Bank NPS by Age

Deutsche Bank's NPS was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.

100

Summary

Age

Promoters

Passives

Detractors

18-25

42%

29%

26-30

75%

25%

31-35

42%

29%

41-45

67%

33%

51-55

33%

67%

Deutsche Bank NPS by Usage

Deutsche Bank's NPS was rated the highest by customers who have used Deutsche Bank's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 20	Less than 1 Year	20
1 to 2 Years 49	1 to 2 Years	49
2 to 5 Years 17	2 to 5 Years	17
5 to 10 Years 50	5 to 10 Years	50
Over 10 Years -26	Over 10 Years	-26

Deutsche Bank NPS vs. Competitors

Compared to its competitors, Deutsche Bank's NPS is rated right above Cantor Fitzgerald, and is preceded by Commerzbank AG.

COMPANY		NPS Score
	Standard Chartered	32
	Commerzbank AG	20
	Deutsche Bank	14
	Cantor Fitzgerald	11
	UBS	-4
	Royal Bank of Scotland	-33
	Berkshire Bank	-45
	Farmers National Banc Corp.	-100

Deutsche Bank NPS vs Companies in Banking and Financial Services

In the Banking and Financial Services industry, Deutsche Bank's NPS is rated right above PayPal, and is preceded by American Express.

COMPANY		NPS Score
	Visa	33
	JPMorgan Chase & Co	31
	Mastercard	27
	Stripe	26
	Block	25
	American Express	18
	Deutsche Bank	14
	PayPal	9
	USAA	7

Deutsche Bank Customer Reviews

Out of the 4 Deutsche Bank customer reviews 3 were positive and 1 was constructive. Deutsche Bank customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Deutsche Bank Customer Loyalty

74%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

74% of Deutsche Bank users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

74%

26%

Deutsche Bank Customer Loyalty Score by Gender

Male customers rated Deutsche Bank's Customer Loyalty score 7% higher than Female customers.

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Male

89%

Yes

Female

82%

Yes

Deutsche Bank Customer Loyalty Score by Ethnicity

Deutsche Bank's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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out of 100

Caucasian

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

100

out of 100

Other

Deutsche Bank Customer Loyalty Score by Age

Deutsche Bank's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Deutsche Bank.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 100%	18-25	100%
26-30 100%	26-30	100%
31-35 74%	31-35	74%
41-45 100%	41-45	100%
51-55 70%	51-55	70%

Deutsche Bank Customer Loyalty Score by Usage

Deutsche Bank's Customer Loyalty score was rated the highest by customers who have used Deutsche Bank's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	100%
1 to 2 Years	85%
2 to 5 Years	100%
5 to 10 Years	78%
Over 10 Years	78%

Deutsche Bank Customer Loyalty Score by Industry

Deutsche Bank's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	70%
Accounting	100%
Aerospace and Aviation	40%
Architecture and Planning	100%

Deutsche Bank Customer Loyalty vs. Competitors

Compared to its competitors, Deutsche Bank's Customer Loyalty score is rated right above UBS, and is preceded by Commerzbank AG.

COMPANY		Customer Loyalty Score
	Standard Chartered	81%
	Commerzbank AG	76%
	Deutsche Bank	74%
	UBS	70%
	Berkshire Bank	62%
	Cantor Fitzgerald	54%
	Royal Bank of Scotland	49%
	Farmers National Banc Corp.	10%

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Customer Loyalty for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Deutsche Bank's Customer Loyalty score is rated right below Block.

COMPANY		Customer Loyalty Score
	USAA	87%
	American Express	85%
	Visa	84%
	JPMorgan Chase & Co	83%
	PayPal	79%
	Mastercard	78%
	Stripe	77%
	Block	76%
	Deutsche Bank	74%

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Deutsche Bank Product Quality

3.6/5

Deutsche Bank has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.

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Deutsche Bank Product Information

Deutsche Bank’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Deutsche Bank's product the highest. Reviewers from the Aerospace and Aviation industry rated Deutsche Bank the lowest at 2.3.

Website: https://www.db.com

Company Size: 10,000+ Employees

Industry

Banking and Financial Services

Quick Insights into Deutsche Bank Product Quality

Deutsche Bank's Product Quality score was rated highest by customers from the Accounting industry, and rated lowest by customers ages 51-55.

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Ranked Deutsche Bank Product Quality the Highest

Accounting	4.6
26-30	4.5
5 to 10 Years	4.5

Ranked Deutsche Bank Product Quality the Lowest

Over 10 Years	2.4
Aerospace and Aviation	2.3
51-55	2

Deutsche Bank Product Quality Score by Gender

Male customers rated Deutsche Bank's Product Quality score 0.4 stars higher than Female customers.

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Male

3.8/5

Female

3.4/5

Deutsche Bank Product Quality Score by Ethnicity

Deutsche Bank's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.2	Caucasian	4.2
African American/Black 4	African American/Black	4
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 4.2	Other	4.2

Deutsche Bank Product Quality Score by Age

Deutsche Bank's Product Quality score was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 4.1	18-25	4.1
26-30 4.5	26-30	4.5
31-35 3.3	31-35	3.3
41-45 3.5	41-45	3.5
51-55 2	51-55	2

Deutsche Bank Product Quality Score by Usage

Deutsche Bank's Product Quality score was rated the highest by customers who have used Deutsche Bank's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.2
1 to 2 Years	3.8
2 to 5 Years	3.9
5 to 10 Years	4.5
Over 10 Years	2.4

Deutsche Bank Product Quality Score by Industry

Deutsche Bank's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	3.7
Accounting	4.6
Aerospace and Aviation	2.3
Architecture and Planning	3.1

Deutsche Bank Product Quality vs. Competitors

Compared to its competitors, Deutsche Bank's Product Quality score is rated right above UBS, and is preceded by Commerzbank AG.

COMPANY		Product Quality Score
	Standard Chartered	3.9/5
	Cantor Fitzgerald	3.8/5
	Commerzbank AG	3.7/5
	Deutsche Bank	3.6/5
	UBS	3.5/5
	Royal Bank of Scotland	2.6/5
	Berkshire Bank	2.5/5
	Farmers National Banc Corp.	1.5/5

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Product Quality for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Deutsche Bank's Product Quality score is rated right above Block, and is preceded by Stripe.

COMPANY		Product Quality Score
	Visa	4.1/5
	JPMorgan Chase & Co	4/5
	Mastercard	4/5
	Stripe	3.8/5
	Deutsche Bank	3.6/5
	Block	3.6/5
	American Express	3.5/5
	PayPal	3.5/5
	USAA	3.3/5

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Deutsche Bank Pricing

Deutsche Bank ROI & Value For Money

3.7/5

Deutsche Bank has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

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Deutsche Bank Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Deutsche Bank.

Quick Insights into Deutsche Bank ROI

Deutsche Bank's ROI score was rated highest by customers who have used Deutsche Bank's products/services for 1 to 2 Years, and rated lowest by customers who have used Deutsche Bank's products/services for Over 10 Years.

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Ranked Deutsche Bank ROI the Highest

1 to 2 Years	4.5
26-30	4.5
Accounting	4.1

Ranked Deutsche Bank ROI the Lowest

Architecture and Planning	2.8
51-55	2.6
Over 10 Years	2.6

Deutsche Bank ROI Score by Gender

Deutsche Bank's ROI score was rated 3.6 by both Female and Male customers on Comparably.

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Male

3.6/5

Female

3.6/5

Deutsche Bank ROI Score by Ethnicity

Deutsche Bank's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 3.9	Caucasian	3.9
African American/Black 3.3	African American/Black	3.3
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1
Other 3.7	Other	3.7

Deutsche Bank ROI Score by Age

Deutsche Bank's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 51-55.

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Summary	Age	Score
18-25 3.8	18-25	3.8
26-30 4.5	26-30	4.5
31-35 3.4	31-35	3.4
41-45 3.5	41-45	3.5
51-55 2.6	51-55	2.6

Deutsche Bank ROI Score by Usage

Deutsche Bank's ROI score was rated the highest by customers who have used Deutsche Bank's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.7
1 to 2 Years	4.5
2 to 5 Years	3.5
5 to 10 Years	4
Over 10 Years	2.6

Deutsche Bank ROI Score by Industry

Deutsche Bank's ROI score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.

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Tech	3.8
Accounting	4.1
Aerospace and Aviation	2.8
Architecture and Planning	2.8

Deutsche Bank Pricing vs. Competitors

Compared to its competitors, Deutsche Bank's ROI score is rated right above UBS, and is preceded by Standard Chartered.

COMPANY		Pricing Score
	Commerzbank AG	3.9/5
	Cantor Fitzgerald	3.9/5
	Standard Chartered	3.8/5
	Deutsche Bank	3.7/5
	UBS	3.4/5
	Royal Bank of Scotland	3.1/5
	Berkshire Bank	2.5/5
	Farmers National Banc Corp.	1.5/5

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ROI for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Deutsche Bank's ROI score is rated right above Stripe, and is preceded by Mastercard.

COMPANY		Pricing Score
	Visa	3.9/5
	JPMorgan Chase & Co	3.9/5
	Mastercard	3.9/5
	Deutsche Bank	3.7/5
	Stripe	3.7/5
	Block	3.6/5
	PayPal	3.4/5
	American Express	3.3/5
	USAA	3.2/5

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Deutsche Bank Customer Satisfaction (CSAT)

Deutsche Bank Customer Satisfaction (CSAT) Score

73 / 100

Deutsche Bank has an overall Customer Satisfaction score of 73 rated by its users and customers.

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Very Satisfied	38%
Satisfied	35%
Neither Satisfied nor Dissatisfied	11%
Dissatisfied	6%
Very Dissatisfied	10%

Very Satisfied

38%

Satisfied

35%

Neither Satisfied nor Dissatisfied

11%

Dissatisfied

Very Dissatisfied

10%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Deutsche Bank Customer Satisfaction

Deutsche Bank's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers who have used Deutsche Bank's products/services for 1 to 2 Years.

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Ranked Deutsche Bank Customer Satisfaction the Highest

18-25	100%
5 to 10 Years	100%
Accounting	100%

Ranked Deutsche Bank Customer Satisfaction the Lowest

31-35	66%
Asian or Pacific Islander	60%
1 to 2 Years	50%

Deutsche Bank Customer Satisfaction Score by Gender

Female customers rated Deutsche Bank's Customer Satisfaction score 2 points higher than Male customers.

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86 / 100

Male

	Very Satisfied	43%
	Satisfied	43%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	0%
	Very Dissatisfied	7%

88 / 100

Female

	Very Satisfied	38%
	Satisfied	50%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	12%
	Very Dissatisfied	0%

Deutsche Bank Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Deutsche Bank's Customer Satisfaction (CSAT) score was rated 89% according to Caucasian users and customers.

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89 / 100

Very Satisfied	78%
Satisfied	11%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	11%

Very Satisfied

78%

Satisfied

11%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

11%

CSAT according to African American/Black

Deutsche Bank's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	0%
Satisfied	100%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

Satisfied

100%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Deutsche Bank's Customer Satisfaction (CSAT) score was rated 60% according to Asian or Pacific Islander users and customers.

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60 / 100

Very Satisfied	20%
Satisfied	40%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	20%
Very Dissatisfied	0%

Very Satisfied

20%

Satisfied

40%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

20%

Very Dissatisfied

CSAT according to Other

Deutsche Bank's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.

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100 / 100

Very Satisfied	0%
Satisfied	100%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

Satisfied

100%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

Deutsche Bank Customer Satisfaction Score by Age

Deutsche Bank's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.

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100

Breakdown

Age

Score

18-25

100%

31-35

66%

41-45

67%

Deutsche Bank Customer Satisfaction Score by Usage

Deutsche Bank's Customer Satisfaction score was rated the highest by customers who have used Deutsche Bank's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	100
1 to 2 Years	50
2 to 5 Years	80
5 to 10 Years	100
Over 10 Years	100

Deutsche Bank Customer Satisfaction Score by Industry

Deutsche Bank's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Architecture and Planning industry customers.

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Tech	100
Accounting	100
Aerospace and Aviation	67
Architecture and Planning	67

Deutsche Bank Customer Satisfaction vs. Competitors

Compared to its competitors, Deutsche Bank's Customer Satisfaction score is rated right above UBS, and is preceded by Commerzbank AG.

COMPANY		Customer Satisfaction (CSAT) Score
	Standard Chartered	83%
	Cantor Fitzgerald	78%
	Commerzbank AG	74%
	Deutsche Bank	73%
	UBS	65%
	Berkshire Bank	30%
	Royal Bank of Scotland	28%
	Farmers National Banc Corp.	0%

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Customer Satisfaction for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Deutsche Bank's Customer Satisfaction score is rated right above Stripe, and is preceded by JPMorgan Chase & Co.

COMPANY		Customer Satisfaction (CSAT) Score
	Visa	82%
	Mastercard	79%
	JPMorgan Chase & Co	77%
	Deutsche Bank	73%
	Stripe	68%
	PayPal	64%
	Block	63%
	American Express	61%
	USAA	30%

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Deutsche Bank Customer Service

3.8/5

Deutsche Bank has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.

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About Deutsche Bank's Customer Service

Address

Taunusanlage 12, New York City, NY 10005

Website

https://www.db.com

Phone Number

+49 69 910-00

Deutsche Bank's Social Links

linkedin.com/company/deutsche-bank

Quick Insights into Deutsche Bank Customer Service

Deutsche Bank's Customer Service score was rated highest by customers ages 26-30, and rated lowest by customers from the Architecture and Planning industry.

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Ranked Deutsche Bank Customer Service the Highest

26-30	4.7
1 to 2 Years	4.6
Aerospace and Aviation	4.3

Ranked Deutsche Bank Customer Service the Lowest

31-35	3.4
Over 10 Years	3.2
Architecture and Planning	3.1

Deutsche Bank Customer Service Score by Gender

Female customers rated Deutsche Bank's Customer Service score 0.3 stars higher than Male customers.

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Male

3.7/5

Female

4/5

Deutsche Bank Customer Service Score by Ethnicity

Deutsche Bank's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.2	Caucasian	4.2
African American/Black 3.8	African American/Black	3.8
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1
Other 3.7	Other	3.7

Deutsche Bank Customer Service Score by Age

Deutsche Bank's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.

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100

Summary	Age	Customer Service Score
18-25 4	18-25	4
26-30 4.7	26-30	4.7
31-35 3.4	31-35	3.4
41-45 3.5	41-45	3.5
51-55 3.5	51-55	3.5

Deutsche Bank Customer Service Score by Usage

Deutsche Bank's Customer Service score was rated the highest by customers who have used Deutsche Bank's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	3.8
1 to 2 Years	4.6
2 to 5 Years	3.5
5 to 10 Years	4.2
Over 10 Years	3.2

Deutsche Bank Customer Service Score by Industry

Deutsche Bank's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.

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Tech	3.8
Accounting	4.1
Aerospace and Aviation	4.3
Architecture and Planning	3.1

Deutsche Bank Customer Service vs. Competitors

Compared to its competitors, Deutsche Bank's Customer Service score is rated right above Cantor Fitzgerald, and is preceded by Commerzbank AG.

COMPANY		Customer Service Score
	Standard Chartered	3.9/5
	Commerzbank AG	3.8/5
	Deutsche Bank	3.8/5
	Cantor Fitzgerald	3.6/5
	UBS	3.5/5
	Royal Bank of Scotland	2.8/5
	Berkshire Bank	2.2/5
	Farmers National Banc Corp.	1.5/5

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Customer Service for Other Banking and Financial Services Brands

In the Banking and Financial Services industry, Deutsche Bank's Customer Service score is rated right above Stripe, and is preceded by Mastercard.

COMPANY		Customer Service Score
	Visa	4/5
	JPMorgan Chase & Co	4/5
	Mastercard	3.9/5
	Deutsche Bank	3.8/5
	Stripe	3.6/5
	Block	3.4/5
	American Express	3.4/5
	USAA	3.3/5
	PayPal	3.3/5

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Deutsche Bank as an Employer

3.0/5

Deutsche Bank has a 3.0/5 stars for its overall company culture rated by their employees

top

30%

CEO of Deutsche Bank

Christian Sewing

In the Top 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Deutsche Bank scored a 14 for Net Promoter Score and a -3 for Employee Net Promoter Score. NPS gauges how likely a customer of Deutsche Bank would recommend the brand to a friend. ENPS measures how likely Deutsche Bank employees would recommend working at Deutsche Bank to a friend.

Net Promoter Score

NPS Score

46%	Promoters
22%	Passive
32%	Detractors

Employee Net Promoter Score

-3

eNPS Score

39%	Promoters
19%	Passive
42%	Detractors

Global Ranking Snapshot

Deutsche Bank is ranked #570 in the Global Top 100 Brands. It ranks just behind Coursera and just ahead of Christie's.

RANK			INDUSTRY
568	Merrill Lynch	John Alexander Thain	Banking and Financial Services
569	Coursera	Jeff Maggioncalda	Tech
570	Deutsche Bank	Christian Sewing	Banking and Financial Services
571	Christie's	Guillaume Cerutti	Ecommerce and Marketplaces
572	HelloFresh	Uwe Voss	Retail
573	Calm	Alex Tew & Michael Acton-Smith	Health and Wellness
574	MuleSoft	Greg Schott	Tech

Banking and Financial Services Ranking Snapshot

Deutsche Bank is ranked #45 in the Banking and Financial Services Industry. It ranks just behind Merrill Lynch and just ahead of Carta.

RANK		Location
43	Moody's Analytics	New York City, NY
44	Merrill Lynch	New York City, NY
45	Deutsche Bank	New York City, NY
46	Carta	San Francisco, CA
47	BlackRock	New York City, NY
48	T. Rowe Price Group	Baltimore, MD
49	Equinix	Redwood City, CA