Dollar Tree CS Rep Employee Reviews | Comparably
Dollar Tree Claimed Company
At Dollar Tree, we believe that our people are the key to our success. Every individual in every department, from our stores to our corporate office, from Merchandise and Finance to Human Resources and Supply Chain, plays an important role in our organization. We are committed to fostering an environment of collaboration and respect between our team members and to finding candidates who have the ambition, creativity, and intelligence to help us reach our goals. With the right people, we can continue to make great strides in our industry. read more
EMPLOYEE
PARTICIPANTS
3298
TOTAL
RATINGS
30054
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Dollar Tree CS Rep Employee Reviews

Briefly describe your overall experience at your company

it started great but then was hell.

Review from Customer Support Dept

I was called and hired on very quickly.

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

They are very fair but they get the job done. The store is kept stocked up which makes the customers happy.

Review from Customer Support Dept

Great team work and quickly service

Review from Customer Support Dept

The store employees should be paid more.

Review from Customer Support Dept

It's ok good team work

Review from Customer Support Dept

When they come into the store they make a point of saying hello to everyone and ask if thier are any concerns

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Making a plan and keeping it and making things clear

Review from Customer Support Dept

Specific tasks. They will tell an associate to do something (say put boxes next to the full u-boats) then call you out for doing something wrong after you’ve been doing it for 5 minutes. Actually helping when I call them up to the register to help

Review from Customer Support Dept

Communication with staff, fair treatment of cashiers

Review from Customer Support Dept

A new district mgr for sure

Review from Customer Support Dept

Communication and working together as a team.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

They pay fairly and understandably

Review from Customer Support Dept

I feel like im paid fairly, and the health insurance is nice

Review from Customer Support Dept

For amount of work pay doesn't match.

Review from Customer Support Dept

bonuses and time and a half on holidays

Review from Customer Support Dept

there really isn't anything great about it. it's expensive and not worth it.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I would feel better if I was given some acknowledgement of the work I do.

Review from Customer Support Dept

Work like a dog and the mgr gets bonus. Assoc get nothing

Review from Customer Support Dept

That we should get more hours and paid way more

Review from Customer Support Dept

Work harder and long hours based on pay

Review from Customer Support Dept

Management plays high school popularity games instead of running a business

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

we all get along and live in the same neighboerhood

Review from Customer Support Dept

My ASMs. That's about it.

Review from Customer Support Dept

we work together as a team

Review from Customer Support Dept

We care about each other

Review from Customer Support Dept

They love to work as much as I do

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

We need more people at the store, we also need managers that will listen when a new associate calls over the intercom for help.

Review from Customer Support Dept

Better attitude and communication with each other

Review from Customer Support Dept

You can't. Don't get paid enough to give a dam

Review from Customer Support Dept

To not talk/ gossip about others and riding the time clock

Review from Customer Support Dept

Treat everyone fairly and respecting and appreciate what I do

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

You are forced to be kind.

Review from Customer Support Dept

the store is clean and fairly well organized

Review from Customer Support Dept

Friendly employees and happy customers

Review from Customer Support Dept

Nothing to be honest. Very unsatisfying

Review from Customer Support Dept

The customers and a few people

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

The click it either your in or out

Review from Customer Support Dept

New upper management that all

Review from Customer Support Dept

New district manager. Some with experience.

Review from Customer Support Dept

They have to big of a turn around with employees, because they won't give us the hours or pay. We have no incentive to want to stay. I wholeheartedly believe in the dollar tree and love my job other than the fact I don't make but barely a 100 bucks a week due to no hours and no raises

Review from Customer Support Dept

more payroll hours would make things go easier

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

They were polite and friendly

Review from Customer Support Dept

early could talk to manager while in the interview

Review from Customer Support Dept

it went quick it didn't take too long

Review from Customer Support Dept

The mgr was polite to me

Review from Customer Support Dept

Doing online application and partial phone interview prior to in store interview

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Better up to date information

Review from Customer Support Dept

Take more time to truly know what the individual knows

Review from Customer Support Dept

Get more with the promises they make at interview

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

when I get s thank you from someone

Review from Customer Support Dept

working as a team with positive experience

Review from Customer Support Dept

I love putting stock out on the sales floor

Review from Customer Support Dept

When customer are smile and nice

Review from Customer Support Dept

I have a great group of customers

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Unprofessional most times and swear in the office

Review from Customer Support Dept

No communication and one manager is very rude

Review from Customer Support Dept

Being taken for granted and talked about

Review from Customer Support Dept

Not getting treated fairly and paid enough for what I do nor getting appreciated for what I do

Review from Customer Support Dept

More hours and better pay.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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