J. C. Penney Operations Department Employee Reviews | Comparably
J. C. Penney Claimed Company
Our mission is to ensure every customer's shopping experience is worth her time, money and effort. read more
EMPLOYEE
PARTICIPANTS
486
TOTAL
RATINGS
5638
HR or Marketing? Claim Your Free Employer Account

J. C. Penney Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Our general manager likes to keep us informed about what is going on with the store.

Review from Operations Dept

They know they’re human just

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Being visible communicating strategic vision promoting from within

Review from Operations Dept

Communicating with their employees and working with them.

Review from Operations Dept

Communication, realistic goals, expectations of employees,

Review from Operations Dept

holding people accountable for performance

Review from Operations Dept

Following through on promises made to their associates.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

I liked dental and vision

Review from Operations Dept

401K contributions have a company match

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Undervalued because changes come to us without explaination and without reasonable expectations for the time that it takes to implement them, I know compensation is tough, due to the state of the company, but consideration should be given to having people work up the ladder.

Review from Operations Dept

I get paid the same amount as the kids that dont do anything. In turn, I have to pick up the slack and management hasnt done anything about it.

Review from Operations Dept

i work part time and dont get benefits but pay could be higher

Review from Operations Dept

I don't feel the pay I earn is equal to he value of my work. A raise would be nice.

Review from Operations Dept

The amount of work and dedication that is expected is not equally compensated for.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

We have great rapport with each other.

Review from Operations Dept

They work well, as long as they as supervised. When the manager is not nearby, they tend to slow down considerably. Store Manager does not support hiring/discipline/firing recommendations of his senior managers.

Review from Operations Dept

Open communication and willingness to help each other

Review from Operations Dept

They're smart and almost always get their work done

Review from Operations Dept

everyone works very well together

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

The individuals who work for JCPenney's in Hanes Mall are not bad people. They are given a near impossible task, and are trying their best.

Review from Operations Dept

Communicate better with each other.

Review from Operations Dept

By taking in employee input

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

I could work without being watched or micro managed

Review from Operations Dept

The great rapport employees on the same level have with each other

Review from Operations Dept

Our new GM has a positive outlook and it rubs off on everyone else in the store

Review from Operations Dept

The diversity. So many different ethnic backgrounds

Review from Operations Dept

being praised for doing a good job

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

More appreciation for me and my coworkers that actually work

Review from Operations Dept

The company needs to communicate; to make a realistic comeback would take a monumental effort.

Review from Operations Dept

Focus on the positives, instead of all the negatives

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

It was nice and simple

Review from Operations Dept

It was straight and to the point

Review from Operations Dept

Interviewer was personable during the process.

Review from Operations Dept

Phone interviews instead of traveling makes everyone happy

Review from Operations Dept

I knew all of my interviewers from the previous time I worked there so I was more comfortable than most

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of J. C. Penney yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Accomplishing tasks! Making a difference.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Our stock is 60 cents we have to improve profitability or we won’t be he

Review from Operations Dept

We are always given more tasks than time allows. The amount of individuals who are put in a department are either too much, or not enough. Employees don't care, or are allowed to get away with not doing their jobs.

Review from Operations Dept

things get repetitive and can tend to be boring

Review from Operations Dept

Stress and expectations are too high.

Review from Operations Dept

Management needs proper training, and they need to learn empathy.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

Operations and merchandising are great

Review from Operations Dept

What would you most like to see improved at your company?

Outlook Reviews

Better General Managers for employees

Review from Operations Dept
×
Rate your company