USIC Operations Department Employee Reviews
Briefly describe your overall experience at your company
Horrible, disgusting, unprofessional . Makes me depressed sometimes .
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of USIC yet.
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What does the leadership team need to get better at?
Making sure their employees are good and properly equipped with working equipment and incentivize floating since they force us to float to other areas again with no incentive. We don't even get outstanding marks points.
Review from Operations Dept
Work life balance is awful. They expect you to work 80 hours a week and most holidays.
Review from Operations Dept
The workload balance is awful, not enough employees to complete the contracts so everyone is on mandatory overtime all the time. I was told during the interview process that we have 8 hour days and no weekends. My second week was overtime and a forced weekend day totaling almost 60 hours.
Review from Operations Dept
Starting hiring employees and show those that have worked that you care about them and not just treat them like a number
Review from Operations Dept
taking care of the people who make their jobs and company possible
Review from Operations Dept
What is the best part about your compensation package?
I am a manager and am compensated nicely. I also receive bonuses. The average technician in the field is treated and compensated poorly unless they have been with the company for 20+ years.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better and more reasonable pay and more appreciation from upper management and supervisors.
Review from Operations Dept
I just feel like this job was too much of a physical and mental requirment for such small compensation.
Review from Operations Dept
I work 70-80 hours a week and the only way to make good money is to work yourself to death. I’d even call it a
Review from Operations Dept
The pay does not compensate for the complete disregard to work life balance. Pay more or stop working trainees 65 hours a week.
Review from Operations Dept
Pay is below what it should be
Review from Operations Dept
What are some of the best things about your team?
We all get along and have a sense of humor. No one takes anything to heart.
Review from Operations Dept
Shared knowledge during conference calls. Open communication policy and independent work environment.
Review from Operations Dept
They’re good guys and a joy to work with. we are mostly all in it
Review from Operations Dept
Just the people. We have a great team, management and above is the problem.
Review from Operations Dept
Co workers are what make it tolerable
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
instead of making fun of an individual why do they not mentor or give extra lessons rather than making stupid offensive comments because your they need better passionate leaders and trainers. the staff they say much bad words in workplace is terrible. we take more breaks than learning lessons
Review from Operations Dept
Better communication, communication is only present when bad occurs or being watched.
Review from Operations Dept
Supervisors tell district managers what they want to hear. District managers tell regional directors what they want to hear. Regionals tell VPs what they want to hear. See the problem? There is a huge disconnect and higher level managers are blind to this effect.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Positive attitudes and if you need more training your supervisor usually is flexible.
Review from Operations Dept
Nothing is positive in this work space.
Review from Operations Dept
The flexibility in time management of employees. The availability of acquiring overtime during peak season.
Review from Operations Dept
Working with the coworkers that care to do the job
Review from Operations Dept
The sense that the job we are doing has great value for everyone in the community
Review from Operations Dept
What needs to change to make the company culture better?
Management needs to show some consideration that employees would like to have lives outside of work. We lose a lot of guys because they can’t handle the schedules they are forced to keep. 10-12 sometimes even 13 hour days, and then once a week you are required to work up to
Review from Operations Dept
What did you like most about the interview process?
it was quick and painless. They hire twenty people at a time because most wont make it 3 months.
Review from Operations Dept
Interview person and the upfront acknowledgement of the problems that you deal with doing this job.
Review from Operations Dept
The promises made but were not kept
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It was an in depth process
Review from Operations Dept
What would you improve about your company's interview process?
Needs to be better more professional, they ask you dumb questions sometimes
Review from Operations Dept
Stop lying to people interviewing. Be honest about the workload and overtime.
Review from Operations Dept
Make sure you are approachable and give correct information
Review from Operations Dept
What makes you most happy at work?
Variety of job types. Drive time, and moving around constantly. New scenery and all kinds of scenarios. Meeting different people.
Review from Operations Dept
The anticipation of a satisfied customer. Being able to manage and eliminate risk for customers within the field.
Review from Operations Dept
The knowledge that I did the locate right.
Review from Operations Dept
What's going wrong and how can it be improved?
We are being rushed and forced to meet quota with zero incentive to do so. We have to float to other areas and those areas don't float to help us out either. the entire work space is not fair and should be reviewed.
Review from Operations Dept
I already said it. Employees are being worked to the point of exhaustion, particularly the gas locators.
Review from Operations Dept
Value the employees and make the feel appreciated
Review from Operations Dept
Management does not lead by example if you opperate as they do you will be fired or demoted like in was.
Review from Operations Dept
Our clients play games and the executives want to only please. This makes for some unreasonable practices.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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