Workday Customer Support Department Employee Reviews

This is a loaded question to answer. I love Workday's core values, benefits and culture; however, in my department, management doesn't align with these same values and make their own. It leaves the Workmates in my department feeling like we were tricked with a "bait & switch".

Review from Customer Support Dept

I love working here! The product is fabulous, I love working with it, there is so much that it can do and I love to take that to my customers. Additionally, the culture is fabulous

Review from Customer Support Dept

My experience has been nothing short of exceptional! Good people, great culture, and excellent employee experience.

Review from Customer Support Dept

The respectful culture from my direct leadership is highly appreciated as it is the significant effort the E-Staff to make people happy. I believe the leadership in Costa Rica has lots of training and cultural adoption opportunity

Review from Customer Support Dept

I love workig at Workday and I am proud of being a part of it

Review from Customer Support Dept

They heard us and pivoted - shows they are truly invested!

Review from Customer Support Dept

They are interesting in what you do as an employee day to day. They continue to check in routinely and acknowledge the work we do as a team.

Review from Customer Support Dept

They are very respectful and kind

Review from Customer Support Dept

I think leadership is pushing employees to build the skills needed for the Future AI state, while also increasing workloads on the current role assignment. I am personally burned out trying to deal with both.

Review from Customer Support Dept

They show that they care for their employees

Review from Customer Support Dept

Listen to employee concerns that are directly reported to the Human Resources team. There are employees that are trying to ensure they have an equitable and respectful experience here and not having adequate support is causing workmates to leave.

Review from Customer Support Dept

Less focus on the money and more on the people.

Review from Customer Support Dept

With regards to Mental Health, this is the best I've ever received from a company. Friends and family are always shocked when I share what we receive.

Review from Customer Support Dept

Great benefits as well as decent pay.

Review from Customer Support Dept

I believe employee benefits are excellent and the ESPP is great!

Review from Customer Support Dept

The Salary and insurance, even tough it could be better

Review from Customer Support Dept

I love that we have stocks and annual bonuses.

Review from Customer Support Dept

Salary is not aligned with seniority

Review from Customer Support Dept

Workday compensation is similar to other companies on the market. Not quite much difference.

Review from Customer Support Dept

equal pay within countries and teams

Review from Customer Support Dept

I was unfairly not rewarded any increase to my compensation with constraints that were not properly identified to me. I expressed this to my manager and director and the responses do not align with the Workday values.

Review from Customer Support Dept

work load is very high

Review from Customer Support Dept

There is a fabulously supportive culture - everyone is eager and willing to help each other. Information sharing is seen as supportive and good (other employer's I have worked at the culture is that information-hoarding makes you indispensable)

Review from Customer Support Dept

The team is smart and have collaborate spirit! Always willing and ready to help out the team.

Review from Customer Support Dept

Most of them are supportive but limited

Review from Customer Support Dept

I think collaboration is one of the most important aspects, But I feel that during the past few months the increase workload prevents people from help others if they want to meet the performance indicators in their own roles.

Review from Customer Support Dept

it is international and we laugh and have fun

Review from Customer Support Dept

Communication skills! Many of my colleagues don't know how to talk to one another

Review from Customer Support Dept

Work hard and play hard

Review from Customer Support Dept

The culture is collaborative! Always good interaction with other workmates (formal and informal)

Review from Customer Support Dept

Respect and work hours flexibility that allow for breaks and work life balance

Review from Customer Support Dept

I would say that it used to be fun to come to work.

Review from Customer Support Dept

People are GENUINELY nice, they don't have ulterior motives or are looking for promotions they are just that nice

Review from Customer Support Dept

Too many steps (the process is too long - 5/6 interviews)

Review from Customer Support Dept

My co-workers, the Bevi water machine, VIBE and the occasional "there's leftovers on the X floor..." slack messages.

Review from Customer Support Dept

I love what I do, and I love helping my customers make the most of a fantastic product that I 100% believe in as the best product.

Review from Customer Support Dept

I am happy when I am to solve a complex issue a customer is facing. This give me a since of accomplishment that I have help to contribute positively to the company and create a good impression on the customer.

Review from Customer Support Dept

The respectful culture from my direct leadership, even though it is not perceived the same from the site lead

Review from Customer Support Dept

The people in the office are nice and even on slack they are very helpful

Review from Customer Support Dept

I think the current demands at work does not provide a healthy work-life balance

Review from Customer Support Dept

I've provided insight to the HR team for Adaptive Planning.

Review from Customer Support Dept

Put the focus back on the employee experience! There is nothing focused on the employee.

Review from Customer Support Dept