Fluke Corporation NPS & Customer Reviews | Comparably
Fluke Corporation is
Ranked
#55
in
Energy and Manufacturing Brands
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Fluke Corporation is ranked #55 in Energy and Manufacturing Brands

About Fluke Corporation's Brand

Fluke Corporation’s brand is ranked #676 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Fluke Corporation. When compared to other organizations within the Energy and Manufacturing industry, Fluke Corporation is ranked #55. Among its major competitors, Fluke Corporation is ranked in 3rd place for NPS while Klein Tools is 1st, and FLIR Systems is 2nd.Their current valuation is $22.66B

Brand at a Glance

87%
Customer Loyalty
3.8/5
Product Quality
3.5/5
Pricing
3.7/5
Customer Service

Fluke Corporation Ranking

Fluke Corporation NPS

Fluke Corporation's Net Promoter Score (NPS) is a 2 with 40% Promoters, 22% Passives, and 38% Detractors. Net Promoter Score tracks whether Fluke Corporation's customers would recommend using the product based on a scale of -100 to 100.

Fluke Corporation Overall NPS

2
NPS
40%Promoters
22%Passives
38%Detractors
Fluke Corporation Overall NPS

Fluke Corporation NPS Trend

-100
-50
0
50
100
Jun 2024
4
Jun 20244
Jul 2024
3
Jul 20243
Aug 2024
1
Aug 20241
Oct 2024
2
Oct 20242
Nov 2024
0
Nov 20240
Jan 2025
1
Jan 20251
Mar 2025
-1
Mar 2025-1
May 2025
0
May 20250
Jul 2025
1
Jul 20251
Aug 2025
1
Aug 20251
Sep 2025
0
Sep 20250
Oct 2025
2
Oct 20252

How Other Brands Compare

Fluke Corporation is ranked third for NPS among its competitors. Klein Tools and FLIR Systems come in first and second, with Quantenna Communications coming in at #4. Among those competitors, it is the second most valued company.

Fluke Corporation's Logo
Fluke Corporation
FLIR Systems' Logo
FLIR Systems
Klein Tools' Logo
Klein Tools
Quantenna Communications' Logo
Quantenna Communications
Global Ranking#676#-#-#-
NPS2353-
Valuation Updated every 24 hours for public companies$22.66B$7.46B--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Fluke Corporation NPS by Gender

Female customers rated Fluke Corporation's NPS 20 points higher than Male customers.

Male

-20

Fluke Corporation's NPS was rated -20 by Male customers on Comparably.

30%
Promoters
20%
Passives
50%
Detractors

Female

0

Fluke Corporation's NPS was rated by Female customers on Comparably.

25%
Promoters
50%
Passives
25%
Detractors

Fluke Corporation NPS by Ethnicity

Fluke Corporation's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.

-100
-50
0
50
100
Caucasian
-56
Caucasian-56
Asian or Pacific Islander
-29
Asian or Pacific Islander-29
Other
17
Other17

Fluke Corporation NPS by Age

Fluke Corporation's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

0
20
40
60
80
100
Promoters
33%
Passives
34%
Detractors
33%
31-3533%34%33%
Promoters
33%
Passives
34%
Detractors
33%
36-4033%34%33%
Promoters
50%
Passives
25%
Detractors
25%
41-4550%25%25%
Promoters
33%
Passives
0%
Detractors
67%
66+33%0%67%

Fluke Corporation NPS by Usage

Fluke Corporation's NPS was rated the highest by customers who have used Fluke Corporation's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

-100
-50
0
50
100
Less than 1 Year
20
Less than 1 Year20
2 to 5 Years
0
2 to 5 Years0
5 to 10 Years
33
5 to 10 Years33
Over 10 Years
-56
Over 10 Years-56

Fluke Corporation NPS vs. Competitors

Compared to its competitors, Fluke Corporation's NPS is rated right above Quantenna Communications, and is preceded by FLIR Systems.

Fluke Corporation NPS vs Companies in Energy and Manufacturing

In the Energy and Manufacturing industry, Fluke Corporation's NPS is rated right below Ford Motor Company.

Fluke Corporation Customer Reviews

Out of the 5 Fluke Corporation customer reviews 4 were positive and 1 was constructive. Fluke Corporation customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Great products, but they don't taylor to small business when it comes to following up
What do you value most about this brand?
technology information service brand marketing
What do you value most about this brand?
High quality products with great customer service
What do you value most about this brand?
Quality and durability of its products
What do you value most about this brand?
Quality and reliability of their products

Fluke Corporation Customer Loyalty

87%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

87% of Fluke Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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87
87%
13
13%
Fluke Corporation Customer Loyalty

Fluke Corporation Customer Loyalty Score by Gender

Female customers rated Fluke Corporation's Customer Loyalty score 18% higher than Male customers.

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Male
82%
Yes
Female
100%
Yes

Fluke Corporation Customer Loyalty Score by Ethnicity

Fluke Corporation's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.

% who answered "Yes"

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90
out of 100
Caucasian
87
out of 100
Asian or Pacific Islander
70
out of 100
Other

Fluke Corporation Customer Loyalty Score by Age

Fluke Corporation's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

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0
20%
40%
60%
80%
100%
31-35
85%
31-3585%
36-40
85%
36-4085%
41-45
100%
41-45100%
66+
100%
66+100%

Fluke Corporation Customer Loyalty Score by Usage

Fluke Corporation's Customer Loyalty score was rated the highest by customers who have used Fluke Corporation's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
100%
2 to 5 Years
82%
5 to 10 Years
85%
Over 10 Years
80%

Fluke Corporation Customer Loyalty Score by Industry

Fluke Corporation's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
78%
Aerospace and Aviation
70%

Fluke Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Fluke Corporation's Customer Loyalty score is rated right above Klein Tools.

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Customer Loyalty for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Fluke Corporation's Customer Loyalty score is rated right above Honda.

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Honda's Logo
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Fluke Corporation Product Quality

3.8/5

Fluke Corporation has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

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Fluke Corporation Product Information

Fluke Corporation’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Fluke Corporation's product the highest. Reviewers from the Aerospace and Aviation industry rated Fluke Corporation the lowest at 2.6.

Website
http://www.fluke.com
Company Size
1,001-5,000 Employees

Quick Insights into Fluke Corporation Product Quality

Fluke Corporation's Product Quality score was rated highest by Female customers, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked Fluke Corporation Product Quality the Highest

Female
4.5
5 to 10 Years
4.3
66+
4.3

Ranked Fluke Corporation Product Quality the Lowest

Other
3.3
Over 10 Years
2.9
Aerospace and Aviation
2.6

Fluke Corporation Product Quality Score by Gender

Female customers rated Fluke Corporation's Product Quality score 1.1 stars higher than Male customers.

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Male

3.4/5

Female

4.5/5

Fluke Corporation Product Quality Score by Ethnicity

Fluke Corporation's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.6
Caucasian3.6
Asian or Pacific Islander
3.5
Asian or Pacific Islander3.5
Other
3.3
Other3.3

Fluke Corporation Product Quality Score by Age

Fluke Corporation's Product Quality score was rated the highest by customers ages 66+, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
31-35
4.1
31-354.1
36-40
4.2
36-404.2
41-45
3.6
41-453.6
66+
4.3
66+4.3

Fluke Corporation Product Quality Score by Usage

Fluke Corporation's Product Quality score was rated the highest by customers who have used Fluke Corporation's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4.1
2 to 5 Years
3.6
5 to 10 Years
4.3
Over 10 Years
2.9

Fluke Corporation Product Quality Score by Industry

Fluke Corporation's Product Quality score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
3.7
Aerospace and Aviation
2.6

Fluke Corporation Product Quality vs. Competitors

Compared to its competitors, Fluke Corporation's Product Quality score is rated right above Klein Tools.

COMPANYProduct Quality Score
Fluke Corporation3.8/5
Klein Tools3.7/5
FLIR Systems3.4/5
Quantenna CommunicationsN/A

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Product Quality for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Fluke Corporation's Product Quality score is rated right above Stanley Black & Decker, and is preceded by Audi.

COMPANYProduct Quality Score
Mercedes-Benz USA4.2/5
Honda4.1/5
Toyota4.1/5
Tesla3.9/5
3M3.9/5
Audi3.9/5
Fluke Corporation3.8/5
Stanley Black & Decker3.8/5
Ford Motor Company3.5/5

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Fluke Corporation Pricing

Fluke Corporation ROI & Value For Money

3.5/5

Fluke Corporation has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Fluke Corporation Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Fluke Corporation.

Quick Insights into Fluke Corporation ROI

Fluke Corporation's ROI score was rated highest by customers ages 31-35, and rated lowest by customers who have used Fluke Corporation's products/services for Over 10 Years.

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Ranked Fluke Corporation ROI the Highest

31-35
4.1
5 to 10 Years
4.1
Female
4.1

Ranked Fluke Corporation ROI the Lowest

Caucasian
3.1
Aerospace and Aviation
2.6
Over 10 Years
2.5

Fluke Corporation ROI Score by Gender

Female customers rated Fluke Corporation's ROI score 0.9 stars higher than Male customers.

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Male

3.2/5

Female

4.1/5

Fluke Corporation ROI Score by Ethnicity

Fluke Corporation's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
3.1
Caucasian3.1
Asian or Pacific Islander
3.3
Asian or Pacific Islander3.3
Other
3.3
Other3.3

Fluke Corporation ROI Score by Age

Fluke Corporation's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

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0
1
2
3
4
5
31-35
4.1
31-354.1
36-40
4.1
36-404.1
41-45
3.6
41-453.6
66+
3.8
66+3.8

Fluke Corporation ROI Score by Usage

Fluke Corporation's ROI score was rated the highest by customers who have used Fluke Corporation's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4
2 to 5 Years
3.8
5 to 10 Years
4.1
Over 10 Years
2.5

Fluke Corporation ROI Score by Industry

Fluke Corporation's ROI score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
3.3
Aerospace and Aviation
2.6

Fluke Corporation Pricing vs. Competitors

Compared to its competitors, Fluke Corporation's ROI score is rated right above FLIR Systems, and is preceded by Klein Tools.

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ROI for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Fluke Corporation's ROI score is rated right above Ford Motor Company, and is preceded by Stanley Black & Decker.

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Fluke Corporation Customer Satisfaction (CSAT)

Fluke Corporation Customer Satisfaction (CSAT) Score

58 / 100

Fluke Corporation has an overall Customer Satisfaction score of 58 rated by its users and customers.

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Very Satisfied32%
Satisfied26%
Neither Satisfied nor Dissatisfied14%
Dissatisfied15%
Very Dissatisfied13%
Very Satisfied
32%
Satisfied
26%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
15%
Very Dissatisfied
13%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Fluke Corporation Customer Satisfaction

Fluke Corporation's Customer Satisfaction score was rated highest by customers ages 41-45, and rated lowest by customers who have used Fluke Corporation's products/services for Over 10 Years.

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Ranked Fluke Corporation Customer Satisfaction the Highest

41-45
100%
5 to 10 Years
75%
Female
75%

Ranked Fluke Corporation Customer Satisfaction the Lowest

66+
33%
Caucasian
33%
Over 10 Years
33%

Fluke Corporation Customer Satisfaction Score by Gender

Female customers rated Fluke Corporation's Customer Satisfaction score 33 points higher than Male customers.

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42 / 100
Male
Very Satisfied
21%
Satisfied
21%
Neither Satisfied nor Dissatisfied
21%
Dissatisfied
21%
Very Dissatisfied
16%
75 / 100
Female
Very Satisfied
0%
Satisfied
75%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
0%

Fluke Corporation Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Fluke Corporation's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.

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33 / 100
Very Satisfied22%
Satisfied11%
Neither Satisfied nor Dissatisfied22%
Dissatisfied23%
Very Dissatisfied22%
Very Satisfied
22%
Satisfied
11%
Neither Satisfied nor Dissatisfied
22%
Dissatisfied
23%
Very Dissatisfied
22%

CSAT according to Asian or Pacific Islander

Fluke Corporation's Customer Satisfaction (CSAT) score was rated 57% according to Asian or Pacific Islander users and customers.

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57 / 100
Very Satisfied0%
Satisfied57%
Neither Satisfied nor Dissatisfied14%
Dissatisfied15%
Very Dissatisfied14%
Very Satisfied
0%
Satisfied
57%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
15%
Very Dissatisfied
14%

CSAT according to Other

Fluke Corporation's Customer Satisfaction (CSAT) score was rated 50% according to Other users and customers.

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50 / 100
Very Satisfied33%
Satisfied17%
Neither Satisfied nor Dissatisfied17%
Dissatisfied33%
Very Dissatisfied0%
Very Satisfied
33%
Satisfied
17%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
33%
Very Dissatisfied
0%

Fluke Corporation Customer Satisfaction Score by Age

Fluke Corporation's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.

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0
20
40
60
80
100
31-35 CSAT Score
34%
Very Satisfied
17%
Satisfied
17%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
33%
31-3534%
36-40 CSAT Score
60%
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
40%
Very Dissatisfied
0%
36-4060%
41-45 CSAT Score
100%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%
66+ CSAT Score
33%
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
34%
Very Dissatisfied
0%
66+33%

Fluke Corporation Customer Satisfaction Score by Usage

Fluke Corporation's Customer Satisfaction score was rated the highest by customers who have used Fluke Corporation's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
50
2 to 5 Years
40
5 to 10 Years
75
Over 10 Years
33

Fluke Corporation Customer Satisfaction Score by Industry

Fluke Corporation's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech
75
Aerospace and Aviation
67

Fluke Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Fluke Corporation's Customer Satisfaction score is rated right above FLIR Systems, and is preceded by Klein Tools.

COMPANYCustomer Satisfaction (CSAT) Score
Klein Tools74%
Fluke Corporation58%
FLIR Systems50%
Quantenna Communications0%

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Customer Satisfaction for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Fluke Corporation's Customer Satisfaction score is rated right below Ford Motor Company.

COMPANYCustomer Satisfaction (CSAT) Score
Toyota82%
Honda81%
Mercedes-Benz USA80%
3M75%
Tesla74%
Audi74%
Stanley Black & Decker70%
Ford Motor Company61%
Fluke Corporation58%

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Fluke Corporation Customer Service

3.7/5

Fluke Corporation has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.

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About Fluke Corporation's Customer Service

Website

http://www.fluke.com

Quick Insights into Fluke Corporation Customer Service

Fluke Corporation's Customer Service score was rated highest by customers ages 41-45, and rated lowest by customers who have used Fluke Corporation's products/services for Over 10 Years.

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Ranked Fluke Corporation Customer Service the Highest

41-45
4.2
Less than 1 Year
4.2
Female
3.9

Ranked Fluke Corporation Customer Service the Lowest

Tech
3.4
Other
3
Over 10 Years
2.8

Fluke Corporation Customer Service Score by Gender

Female customers rated Fluke Corporation's Customer Service score 0.5 stars higher than Male customers.

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Male

3.4/5

Female

3.9/5

Fluke Corporation Customer Service Score by Ethnicity

Fluke Corporation's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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0
20
40
60
80
100
Caucasian
3.2
Caucasian3.2
Asian or Pacific Islander
3.7
Asian or Pacific Islander3.7
Other
3
Other3

Fluke Corporation Customer Service Score by Age

Fluke Corporation's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
31-35
3.4
31-353.4
36-40
4.1
36-404.1
41-45
4.2
41-454.2
66+
3.6
66+3.6

Fluke Corporation Customer Service Score by Usage

Fluke Corporation's Customer Service score was rated the highest by customers who have used Fluke Corporation's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year
4.2
2 to 5 Years
3.7
5 to 10 Years
3.8
Over 10 Years
2.8

Fluke Corporation Customer Service Score by Industry

Fluke Corporation's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.

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Tech
3.4
Aerospace and Aviation
3.6

Fluke Corporation Customer Service vs. Competitors

Compared to its competitors, Fluke Corporation's Customer Service score is rated right above FLIR Systems, and is preceded by Klein Tools.

COMPANYCustomer Service Score
Klein Tools3.7/5
Fluke Corporation3.7/5
FLIR Systems3.1/5
Quantenna CommunicationsN/A

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Customer Service for Other Energy and Manufacturing Brands

In the Energy and Manufacturing industry, Fluke Corporation's Customer Service score is rated right above Ford Motor Company, and is preceded by 3M.

COMPANYCustomer Service Score
Mercedes-Benz USA4.1/5
Toyota4/5
Honda4/5
Tesla3.8/5
Audi3.8/5
Stanley Black & Decker3.8/5
3M3.8/5
Fluke Corporation3.7/5
Ford Motor Company3.4/5

Unlock Fluke Corporation Customer Service vs. Companies in Energy and Manufacturing Data

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Fluke Corporation as an Employer

3.0/5

Fluke Corporation has a 3.0/5 stars for its overall company culture rated by their employees

  Fluke Corporation CEO
bottom
45%
CEO of Fluke Corporation

In the Bottom 45% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Fluke Corporation scored a 2 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Fluke Corporation would recommend the brand to a friend. ENPS measures how likely Fluke Corporation employees would recommend working at Fluke Corporation to a friend.

Net Promoter Score

2
NPS Score
40%Promoters
22%Passive
38%Detractors

Employee Net Promoter Score

-20
eNPS Score
33%Promoters
14%Passive
53%Detractors

Global Ranking Snapshot

Fluke Corporation is ranked #676 in the Global Top 100 Brands. It ranks just behind Allergan and just ahead of Home Goods.

RANKCOMPANYCEOINDUSTRY
674
ALDI USA  ALDI USA CEO
Jason Hart
Retail
675
Allergan  Allergan CEO
Brenton Saunders
Health and Wellness
676
Fluke Corporation  Fluke Corporation CEO
Wes Pringle
Energy and Manufacturing
677
Home Goods  Home Goods CEO
Mike Dowse
Retail
678
Shaw Industries  Shaw Industries CEO
Vance Bell
Energy and Manufacturing
679
Blue Bottle Coffee  Blue Bottle Coffee CEO
James Freeman
Food and Beverages
680
TopGolf  TopGolf CEO
Artie Starrs
Media and Entertainment

Energy and Manufacturing Ranking Snapshot

Fluke Corporation is ranked #55 in the Energy and Manufacturing Industry. It ranks just behind Baker Hughes and just ahead of Shaw Industries.

RANKCOMPANYLocation
53
Nissan
Smyrna, TN
54
Baker Hughes
Houston, TX
55
Fluke Corporation
56
Shaw Industries
57
Halliburton
Houston, TX
58
Flex
San Jose, CA
59
DTE Energy
Michigan City, IN