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Datadog is

Ranked

#237

Tech Brands

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Datadog is ranked #237 in Tech Brands

About Datadog's Brand

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Datadogs are solving tough problems, taking smart risks, and celebrating each other's wins. Let’s grow together! Datadog’s brand is ranked #699 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Datadog. When compared to other organizations within the Tech industry, Datadog is ranked #237. Among its major competitors, Datadog is ranked in 5th place for NPS while New Relic is 1st, and MongoDB, Inc. is 2nd. Overall, Datadog has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $19.33B

Brand at a Glance

79%

Customer Loyalty

4.1/5

Product Quality

4.1/5

Pricing

4.1/5

Customer Service

Datadog CMO

Alex Rosemblat

Datadog Ranking

^#699 in Global Best Brands
^#237 in Tech
^#3 / 4 of its competitors

Datadog NPS

Datadog's Net Promoter Score (NPS) is a 29 with 52% Promoters, 25% Passives, and 23% Detractors. Net Promoter Score tracks whether Datadog's customers would recommend using the product based on a scale of -100 to 100.

Datadog Overall NPS

NPS

52%	Promoters
25%	Passives
23%	Detractors

Datadog NPS Trend

-100

-50

100

Summary	Date	Score
Apr 2024 30	Apr 2024	30
May 2024 30	May 2024	30
Jun 2024 30	Jun 2024	30
Jul 2024 29	Jul 2024	29
Aug 2024 29	Aug 2024	29
Sep 2024 29	Sep 2024	29
Nov 2024 29	Nov 2024	29
Feb 2025 29	Feb 2025	29
Mar 2025 29	Mar 2025	29
Oct 2025 29	Oct 2025	29
Nov 2025 29	Nov 2025	29
Feb 2026 30	Feb 2026	30

How Other Brands Compare

Datadog is ranked third for NPS among its competitors. MongoDB, Inc. and Dynatrace come in first and second, with AppDynamics coming in at #4. Among those competitors, it is the lowest valued company behind AppDynamics.

	Datadog	Dynatrace	MongoDB, Inc.	AppDynamics
Global Ranking	#699	#474	#538	#549
NPS	29	37	40	24
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	-	Neutral
Valuation Updated every 24 hours for public companies	$19.33B	-	$17.76B	$222.59B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Datadog NPS by Gender

Male customers rated Datadog's NPS 8 points higher than Female customers.

Male

Datadog's NPS was rated 31 by Male customers on Comparably.

55%

Promoters

21%

Passives

24%

Detractors

Female

Datadog's NPS was rated 23 by Female customers on Comparably.

56%

Promoters

11%

Passives

33%

Detractors

Datadog NPS by Ethnicity

Datadog's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 8	Caucasian	8
Hispanic or Latino 49	Hispanic or Latino	49
African American/Black 40	African American/Black	40
Asian or Pacific Islander 20	Asian or Pacific Islander	20
Other 67	Other	67

Datadog NPS by Age

Datadog's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

100

Summary

Age

Promoters

Passives

Detractors

18-25

50%

17%

33%

26-30

40%

20%

40%

31-35

70%

10%

20%

36-40

33%

67%

41-45

100%

51-55

67%

33%

Datadog NPS by Usage

Datadog's NPS was rated the highest by customers who have used Datadog's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 26	Less than 1 Year	26
1 to 2 Years 31	1 to 2 Years	31
2 to 5 Years 30	2 to 5 Years	30

Datadog NPS vs. Competitors

Compared to its competitors, Datadog's NPS is rated right above Dataminr, and is preceded by Moogsoft.

COMPANY		NPS Score
	New Relic	42
	MongoDB, Inc.	40
	Dynatrace	37
	Moogsoft	37
	Datadog	29
	Dataminr	29
	AppDynamics	24
	Workshare	8

Datadog NPS vs Companies in Tech

In the Tech industry, Datadog's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	54
	Spotify	49
	Apple	46
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	Datadog	29

Datadog Customer Reviews

Out of the 5 Datadog customer reviews 4 were positive and 1 was constructive. Datadog customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Datadog Customer Loyalty

79%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

79% of Datadog users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

79%

21%

Datadog Customer Loyalty Score by Gender

Female customers rated Datadog's Customer Loyalty score 25% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Datadog.

Male

75%

Yes

Female

100%

Yes

Datadog Customer Loyalty Score by Ethnicity

Datadog's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Datadog.

out of 100

Caucasian

out of 100

Hispanic or Latino

100

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

Datadog Customer Loyalty Score by Age

Datadog's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Datadog.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 70%	18-25	70%
26-30 73%	26-30	73%
31-35 100%	31-35	100%
36-40 70%	36-40	70%
41-45 100%	41-45	100%
51-55 70%	51-55	70%

Datadog Customer Loyalty Score by Usage

Datadog's Customer Loyalty score was rated the highest by customers who have used Datadog's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	75%
1 to 2 Years	63%
2 to 5 Years	91%

Datadog Customer Loyalty Score by Industry

Datadog's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	84%
Accounting	70%

Datadog Customer Loyalty vs. Competitors

Compared to its competitors, Datadog's Customer Loyalty score is rated right above New Relic, and is preceded by MongoDB, Inc..

COMPANY		Customer Loyalty Score
	Moogsoft	85%
	Dynatrace	84%
	Dataminr	84%
	AppDynamics	80%
	MongoDB, Inc.	79%
	Datadog	79%
	New Relic	78%
	Workshare	N/A

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Customer Loyalty for Other Tech Brands

In the Tech industry, Datadog's Customer Loyalty score is rated right below Peloton.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Peloton	82%
	Datadog	79%

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Datadog Product Quality

4.1/5

Datadog has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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Datadog Product Information

Datadog serves markets in the United States, Europe, Japan, Australia, Canada, United Kingdom, Latin America, Germany, Brazil, and Mexico. Datadog supports Web devices and offers products for small, medium, and large sized businesses.

Datadog’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Telecommunications industry rated Datadog's product the highest. Reviewers from the Tech industry rated Datadog the lowest at 4.2.

Website: https://www.datadoghq.com/

Company Size: 1,001-5,000 Employees

Industry

Tech

Analytics

Business Services

SaaS

Languages Supported

English

Product Type

Website Monitoring Software

Application Monitoring & Performance Software

Development Tools Software

System Administration Software

IT, Server & Network Monitoring Software

Application Development Software

Statistical Analysis Software

Log Management Software

Dashboard Software

Reporting Software

Big Data Software

Artificial Intelligence Software

IT Management Software

Cloud Integration Software

Virtualization Software

Data Center Management Software

DevOps Software

Network Monitoring Software

IaaS Software

IoT Software

Quick Insights into Datadog Product Quality

Datadog's Product Quality score was rated highest by customers from the Telecommunications industry, and rated lowest by Asian or Pacific Islander customers.

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Ranked Datadog Product Quality the Highest

Telecommunications	4.7
51-55	4.6
5 to 10 Years	4.5

Ranked Datadog Product Quality the Lowest

1 to 2 Years	4
26-30	3.8
Asian or Pacific Islander	3.7

Datadog Product Quality Score by Gender

Female customers rated Datadog's Product Quality score 0.1 stars higher than Male customers.

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Male

4.2/5

Female

4.3/5

Datadog Product Quality Score by Ethnicity

Datadog's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.4	Caucasian	4.4
Hispanic or Latino 4.4	Hispanic or Latino	4.4
African American/Black 4.5	African American/Black	4.5
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Other 4	Other	4

Datadog Product Quality Score by Age

Datadog's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 26-30.

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Summary	Age	Score
18-25 4.5	18-25	4.5
26-30 3.8	26-30	3.8
31-35 4.3	31-35	4.3
36-40 3.9	36-40	3.9
41-45 4.3	41-45	4.3
51-55 4.6	51-55	4.6

Datadog Product Quality Score by Usage

Datadog's Product Quality score was rated the highest by customers who have used Datadog's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4.3
1 to 2 Years	4
2 to 5 Years	4.4
5 to 10 Years	4.5

Datadog Product Quality Score by Industry

Datadog's Product Quality score was rated the highest by Telecommunications industry customers, and the lowest by Tech industry customers.

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Tech	4.2
Accounting	4.4
Telecommunications	4.7

Datadog Product Quality vs. Competitors

Compared to its competitors, Datadog's Product Quality score is rated right above New Relic, and is preceded by Dynatrace.

COMPANY		Product Quality Score
	Dynatrace	4.4/5
	Datadog	4.1/5
	New Relic	4.1/5
	Moogsoft	4.1/5
	Dataminr	4.1/5
	AppDynamics	4/5
	MongoDB, Inc.	3.9/5
	Workshare	3.7/5

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Product Quality for Other Tech Brands

In the Tech industry, Datadog's Product Quality score is rated right above Google, and is preceded by Spotify.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Zoom Video Communications	4.3/5
	Apple	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Datadog	4.1/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5

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Datadog Pricing

Datadog ROI & Value For Money

4.1/5

Datadog has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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Datadog Pricing Plans

Datadog has a pricing structure that accommodates small, medium, and large businesses.

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from Datadog.

Who Uses Datadog?

Small Businesses

Medium Businesses

Large Enterprises

Quick Insights into Datadog ROI

Datadog's ROI score was rated highest by African American/Black customers, and rated lowest by Asian or Pacific Islander customers.

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Ranked Datadog ROI the Highest

African American/Black	5
31-35	4.6
Female	4.5

Ranked Datadog ROI the Lowest

2 to 5 Years	3.8
36-40	3.6
Asian or Pacific Islander	3.6

Datadog ROI Score by Gender

Female customers rated Datadog's ROI score 0.3 stars higher than Male customers.

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Male

4.2/5

Female

4.5/5

Datadog ROI Score by Ethnicity

Datadog's ROI score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.2	Caucasian	4.2
Hispanic or Latino 4.6	Hispanic or Latino	4.6
African American/Black 5	African American/Black	5
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 4.5	Other	4.5

Datadog ROI Score by Age

Datadog's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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Summary	Age	Score
18-25 4.5	18-25	4.5
26-30 3.8	26-30	3.8
31-35 4.6	31-35	4.6
36-40 3.6	36-40	3.6
41-45 4.6	41-45	4.6
51-55 4.5	51-55	4.5

Datadog ROI Score by Usage

Datadog's ROI score was rated the highest by customers who have used Datadog's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.4
1 to 2 Years	4
2 to 5 Years	3.8

Datadog ROI Score by Industry

Datadog's ROI score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.

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Tech	4.3
Accounting	4

Datadog Pricing vs. Competitors

Compared to its competitors, Datadog's ROI score is rated right above AppDynamics, and is preceded by Dynatrace.

COMPANY		Pricing Score
	Dynatrace	4.3/5
	Datadog	4.1/5
	AppDynamics	4/5
	MongoDB, Inc.	3.9/5
	New Relic	3.8/5
	Dataminr	3.8/5
	Moogsoft	3.7/5
	Workshare	3.5/5

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ROI for Other Tech Brands

In the Tech industry, Datadog's ROI score is rated right above Zoom Video Communications.

COMPANY		Pricing Score
	Datadog	4.1/5
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	Nintendo	4/5
	ROBLOX	3.8/5

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Datadog Customer Satisfaction (CSAT)

Datadog Customer Satisfaction (CSAT) Score

75 / 100

Datadog has an overall Customer Satisfaction score of 75 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	42%
Satisfied	33%
Neither Satisfied nor Dissatisfied	14%
Dissatisfied	2%
Very Dissatisfied	9%

Very Satisfied

42%

Satisfied

33%

Neither Satisfied nor Dissatisfied

14%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Datadog Customer Satisfaction

Datadog's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers ages 36-40.

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Ranked Datadog Customer Satisfaction the Highest

31-35	100%
African American/Black	100%
Less than 1 Year	100%

Ranked Datadog Customer Satisfaction the Lowest

1 to 2 Years	73%
Hispanic or Latino	67%
36-40	50%

Datadog Customer Satisfaction Score by Gender

Female customers rated Datadog's Customer Satisfaction score 9 points higher than Male customers.

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80 / 100

Male

	Very Satisfied	36%
	Satisfied	44%
	Neither Satisfied nor Dissatisfied	8%
	Dissatisfied	4%
	Very Dissatisfied	8%

89 / 100

Female

	Very Satisfied	56%
	Satisfied	33%
	Neither Satisfied nor Dissatisfied	11%
	Dissatisfied	0%
	Very Dissatisfied	0%

Datadog Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Datadog's Customer Satisfaction (CSAT) score was rated 76% according to Caucasian users and customers.

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76 / 100

Very Satisfied	42%
Satisfied	34%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	8%
Very Dissatisfied	8%

Very Satisfied

42%

Satisfied

34%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Hispanic or Latino

Datadog's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.

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67 / 100

Very Satisfied	33%
Satisfied	34%
Neither Satisfied nor Dissatisfied	33%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

33%

Satisfied

34%

Neither Satisfied nor Dissatisfied

33%

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Datadog's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

Datadog's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.

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80 / 100

Very Satisfied	20%
Satisfied	60%
Neither Satisfied nor Dissatisfied	10%
Dissatisfied	0%
Very Dissatisfied	10%

Very Satisfied

20%

Satisfied

60%

Neither Satisfied nor Dissatisfied

10%

Dissatisfied

Very Dissatisfied

10%

Datadog Customer Satisfaction Score by Age

Datadog's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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100

Breakdown

Age

Score

18-25

83%

26-30

78%

31-35

100%

36-40

50%

51-55

100%

Datadog Customer Satisfaction Score by Usage

Datadog's Customer Satisfaction score was rated the highest by customers who have used Datadog's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	100
1 to 2 Years	73
2 to 5 Years	75

Datadog Customer Satisfaction Score by Industry

Datadog's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.

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{
	"title": "Datadog Customer Satisfaction Score by Industry",
	"text": "Datadog's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.",
	"bars": [
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			"label": "Tech",
			"groupId": 104,
			"score": 78,
			"stars": 0,
			"csatScore": 78,
			"text": "Datadog's Customer Satisfaction score is  rated by Tech customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 78
		},
		{
			"label": "Accounting",
			"groupId": 495,
			"score": 83,
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			"scoreClassName": "max",
			"scoreLabel": 83
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}

Tech	78
Accounting	83

Datadog Customer Satisfaction vs. Competitors

Compared to its competitors, Datadog's Customer Satisfaction score is rated right above AppDynamics, and is preceded by Dynatrace.

COMPANY		Customer Satisfaction (CSAT) Score
	Moogsoft	100%
	New Relic	87%
	Dataminr	77%
	MongoDB, Inc.	75%
	Dynatrace	75%
	Datadog	75%
	AppDynamics	74%
	Workshare	0%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Datadog's Customer Satisfaction score is rated right above Zoom Video Communications, and is preceded by Google.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Datadog	75%
	Zoom Video Communications	74%
	ROBLOX	73%
	Peloton	64%

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Datadog Customer Service

4.1/5

Datadog has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About Datadog's Customer Service

Address

620 8th Avenue, 45th floor, New York City, NY 10018

Website

https://www.datadoghq.com/

Phone Number

(866) 329-4466

Datadog's Social Links

Quick Insights into Datadog Customer Service

Datadog's Customer Service score was rated highest by African American/Black customers, and rated lowest by customers ages 36-40.

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Ranked Datadog Customer Service the Highest

African American/Black	4.9
31-35	4.6
Female	4.5

Ranked Datadog Customer Service the Lowest

Asian or Pacific Islander	3.6
2 to 5 Years	3.4
36-40	2.8

Datadog Customer Service Score by Gender

Female customers rated Datadog's Customer Service score 0.6 stars higher than Male customers.

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Male

3.9/5

Female

4.5/5

Datadog Customer Service Score by Ethnicity

Datadog's Customer Service score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 3.7	Caucasian	3.7
Hispanic or Latino 4.4	Hispanic or Latino	4.4
African American/Black 4.9	African American/Black	4.9
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 3.8	Other	3.8

Datadog Customer Service Score by Age

Datadog's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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100

Summary	Age	Customer Service Score
18-25 4.2	18-25	4.2
26-30 3.5	26-30	3.5
31-35 4.6	31-35	4.6
36-40 2.8	36-40	2.8
41-45 4.6	41-45	4.6
51-55 4.5	51-55	4.5

Datadog Customer Service Score by Usage

Datadog's Customer Service score was rated the highest by customers who have used Datadog's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	4.3
1 to 2 Years	3.8
2 to 5 Years	3.4

Datadog Customer Service Score by Industry

Datadog's Customer Service score was rated 4 stars by both Accounting and Tech industry customers.

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Tech	4
Accounting	4

Datadog Customer Service vs. Competitors

Compared to its competitors, Datadog's Customer Service score is rated right above Dataminr, and is preceded by MongoDB, Inc..

COMPANY		Customer Service Score
	Dynatrace	4.2/5
	MongoDB, Inc.	4.1/5
	Datadog	4.1/5
	Dataminr	4/5
	New Relic	3.9/5
	Moogsoft	3.7/5
	AppDynamics	3.7/5
	Workshare	3.7/5

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Customer Service for Other Tech Brands

In the Tech industry, Datadog's Customer Service score is rated right above Google, and is preceded by Apple.

COMPANY		Customer Service Score
	Apple	4.2/5
	Datadog	4.1/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5

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Datadog as an Employer

4.5/5

Datadog has a 4.5/5 stars for its overall company culture rated by their employees

top

CEO of Datadog

Olivier Pomel

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Datadog scored a 29 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of Datadog would recommend the brand to a friend. ENPS measures how likely Datadog employees would recommend working at Datadog to a friend.

Net Promoter Score

NPS Score

52%	Promoters
25%	Passive
23%	Detractors

Employee Net Promoter Score

eNPS Score

56%	Promoters
22%	Passive
22%	Detractors

Global Ranking Snapshot

Datadog is ranked #699 in the Global Top 100 Brands. It ranks just behind DTE Energy and just ahead of Henkel.

RANK			INDUSTRY
697	Pressed Juicery	Hayden Slater	Food and Beverages
698	DTE Energy	Gerard Anderson	Energy and Manufacturing
699	Datadog	Olivier Pomel	Tech
700	Henkel	Carsten Knobel	Consumer Goods
701	Citadel	Kenneth Griffin	Banking and Financial Services
702	Xcel Energy	Benjamin G.S. Fowke III	Energy and Manufacturing
703	Genetec	Pierre Racz	Tech

Tech Ranking Snapshot

Datadog is ranked #237 in the Tech Industry. It ranks just behind Belkin International and just ahead of Xcel Energy.

RANK		Location
235	Giant Eagle	Pittsburgh, PA
236	Belkin International	Los Angeles, CA
237	Datadog	New York City, NY
238	Xcel Energy	Minneapolis, MN
239	Genetec	Montreal, MO
240	SoundCloud	Berlin, MD
241	Huawei