Sonic Drive-In Operations Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
We Honor Each Other We Pick Each Other Up Especially New Hires No Other Company I Know Can Ever Provide That Love And Support Like Sonic Yes Everyone Has There Days Breakfast And Lunch Rush Happy Hour And Dinner Rush Can Really Make The Team Feel Hopeless Disengaged Yet Sonic Makes A Better Solution
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I like that they make the work environment friendly and easy going in order to keep everyone in a positive mood.
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My boss is hard working and dedicated to her job. Her boss however, is rarely seen. They put too much work load on my boss then want to get mad when the store isn't running smoothly.
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They are fair when it comes to raises instead of going by seniority.
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Nice assistant general manager who worked really hard
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What does the leadership team need to get better at?
Everything time management mostly they are lazy bullies
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Stop micro-managing people and allow them to create on their own
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Consistency, communication and leadership are a few skills that would help. Teamwork and collaboration are needed as well.
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Staying professional when speaking to associates(not using curse words and name calling), not retaliating against employees when calling out due to emergencies. The list goes on and on!!!
Review from Operations Dept
They seem to have forgotten what it was like being down on a crew member level. Something needs to improve when crew members are expected to work an entire shift without a break. When they are expected to run an entire shift with three people in the store because of labor and working equipment.
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What is the best part about your compensation package?
Bonus program was pretty well structured
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The best part is healthcare and savings.
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There's not one offered to us
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Why do you feel undervalued and what would make you feel better about your compensation?
Getting feedback from a higher authority
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Acknowledgment of my hard work and dedication and a raise to validate my promotion and skills are some ways sonic could make up for the areas I feel undervalued.
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Tips for credit card sales
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I feel like assistant managers should be treated with more respect and better hours.
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Crew members are expected to do the work of three people alone. Then if you aren't hitting status quo you lose your hours to another person wiling to undercut you. I would feel better being able to support a family with my income.
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What are some of the best things about your team?
My employees value and appreciate my leadership skills. They respect my authority.
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We all work as a team except one supervisor
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Fun and exciting team work
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Always at work on time and never late with orders
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Some of the best things about my team are that they do not complain much and always arrive on time.
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What do your coworkers need to improve and how could you work together better?
Have better work ethics and punctual
Review from Operations Dept
It's not crew members needing improvement. There are only two crew members and one manager on a shift. There's no way you are being productive and efficient that understaffed.
Review from Operations Dept
There are a lot of ignorance that goes on behind the screen in fast food which gives everyone a bad reputation.
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What is most positive about the culture and environment at your company?
My attitude towards accomplishing the days goals in a fun and constructive way.
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coworkers and customers are great!
Review from Operations Dept
One Place Where Not Just The Next Person Problem But Becomes Yours As Well Honesty And Encouragement Is Beyond Optional We Pick One Another Up Love My Spanish People We Work Very Hard
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There is none to be thought of
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How we all get along
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What needs to change to make the company culture better?
Get better supervisor with more hands on experiences running sonic not other companies
Review from Operations Dept
Adequate staff that has been properly trained.
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The general manager needs to step up
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What did you like most about the interview process?
It was a 3 step process pretty normal
Review from Operations Dept
It was quick and painless not very invasive.
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Getting Heard Then Hired Lol
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Everything went smooth and easy
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No mask required during interview
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What would you improve about your company's interview process?
They only interview people they know personally off the clock hardly any new faces
Review from Operations Dept
That the job description you are applying for is very clear and understood
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What makes you most happy at work?
When my fellow managers are not present. My team works so much better with out the other managers on shift.
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Making money and serving happy customers
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How I get along with my employees
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The ability to earn a paycheck while enjoying what I do at the same time.
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I love the customers and it's a fun environment to work in
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What's going wrong and how can it be improved?
The management team use personal vindictive tactics against people they dislike for personal reasons not work related
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It won't be till the remove the director
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There needs to be consistency in management, proper procedural protocol being followed, and fairness to crew members by management based on work performance not favoritism.
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The GM needs to go...period. That position should belong to someone that has earned and deserves it and can treat their employees fairly.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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