Caliber Collision Centers Operations Department Employee Reviews
Briefly describe your overall experience at your company
Good company pay is sketchy an not easy to get paid correctly.
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Awful. After the merger everything went downhill, no support from management or corporate
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What do you like best about the leadership team?
Very involved and active with the members of the team
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After working at a Texas location Caliber/Service First for 1 week I See a Shop that Is Going to be the Leading Edge in All of Automotive Maintenance/Repair, or Should I say Car CARE. The process that was designed is extremely efficient and is geared towards a better end result and cust.Satisfaction
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Communication, commitment to excellence and support
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What does the leadership team need to get better at?
Knowing that there teamates have families too and would love to be able to feed there families . To much favotitism and drama allowed
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Properly running a tight shop. Very unethical an unequally treated employees. Need professional an qualified managers.
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Helping people with the bogus health insurance they sell and we can't use
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My manager doesn't know what he's doing so he can't effectively lead. He is influenced by people who want to get their way and don't care about anyone other than themselves.
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Listening and following through with promises
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What is the best part about your compensation package?
Directly reflects skills and effort
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401K and being paid on commission.
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Retirement. Pto,insurance an a hr dep that will stand behind their employees
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Everything...I love it. Bluecross/Blueshield is the Best
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It is fair and provides growth
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Why do you feel undervalued and what would make you feel better about your compensation?
I'm undervalued because I dont get a fair amount of work, I've asked for a raise and I'm told I need to produce more hours but yet I'm not given the work to do so.
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They don't care for their employees
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What are some of the best things about your team?
Cohesive committed. Dedicated. Can have fun
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We try to work together in positive an productive way.
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Preserverence , loyalty, Pride, determined, grit
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we are like family we love and hate each other
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The GM is Totally Customer/Person oriented and I believe Will definitely make new shop successful and visited. The Service advisors and Manager are Personable and Communitive. Also the Techs are easy going and Totally certified and knowledgeable. The Lube and Maintenance Is really is super effective
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What do your coworkers need to improve and how could you work together better?
Coworkers need to do their jobs to the best of their ability and double check work since no repairs get completed properly without everyone working together
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Better communication and fair work load to each individual
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They think they know everything and try to tell me how to do my job. The rest are extremely lazy and the manager would rather be a friend then actually manage people.
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Communication, and not playing in their phones all day
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Communication, being effective, not back stabbing
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What is most positive about the culture and environment at your company?
We have a car culture enviroment so we all help each other . We are also very pridefull when it comes to our work . We like hitting our monthly goals . We like being good at anything that has to do with cars from the repair to the paint to the sand and buff to costumer service
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Well, really everything right now...but I've just got On Board. I don't see much else better it can get in the industry.lol. if I had to narrow it down it's the Customer Satisfaction, Relaxed but productive environment,Communication, Lobby Design,Ease of completion &Beverages
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They work well together and they believe in the company values
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Just the amount of work there is!
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What needs to change to make the company culture better?
Management needs a change ASAP the manager now is a revolving door
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Autobody experienced shop manager with great leadership skills an good work ethics. Our shop needs a manager that can produce a great team to work together an produce high quality work with high eficiency an great pay for each teammate. All shops need to have a high standard of leadersip as well .
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Give your employees challenges to see if they deserve the chance to rank up in a position were there must be changes
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more comunication between the boss and the teamates
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Better management at the south Salem shop
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What did you like most about the interview process?
Actually didn't like anything about it
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They were nice at the interview
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Very fast didnt have to wait so much
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The opportunity to be seen and heard in person. I believe professional appearance and command of the language underscores a professional setting in customers eyes.
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Was peomised fair pay an yreatment an have opportunity to accell to better myself.
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What would you improve about your company's interview process?
Ask technical questions about certain procedures in the job bring interviewed for, you will know immediately if he knows his information, or just making random assumptions,
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Try not to lie to the new employee telling them they will turn X hours a week when in reality they wont!
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Terrible company to work for in all aspects
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What makes you most happy at work?
Receiving positive feedback and a great survey
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Talking with co workers interacting
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My manager and all my co workers . Its a solid team
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Not much at this point. We need a good boss thats experienced an fair as well as peoductive
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Being a able to show my skill first hand when the challenge is on.
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What's going wrong and how can it be improved?
As I said get your benefits insurance people to help us down the ladder. No one returns phone calls
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Leadership needs to step up and hold our administrative staff accountable for slowing production down.
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It's easier to go to work when you feel that the company and your co-workers care for you and each other
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What do you like best about your company?
The recruiter was the only great thing I need to make money not to stand for hours
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What would you most like to see improved at your company?
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