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Cognizant Technology Solutions is

Ranked

#129

Tech Brands

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Cognizant Technology Solutions

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Cognizant Technology Solutions

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Cognizant Technology Solutions is ranked #129 in Tech Brands

About Cognizant Technology Solutions' Brand

Cognizant Technology Solutions provides IT, consulting and BPO services. Cognizant Technology Solutions’s brand is ranked #423 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Cognizant Technology Solutions. When compared to other organizations within the Tech industry, Cognizant Technology Solutions is ranked #129. Among its major competitors, Cognizant Technology Solutions is ranked in 6th place for NPS while CIBER, INC. is 1st, and TCS (Tata Consultancy Services) is 2nd. Overall, Cognizant Technology Solutions has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $26.75B

Brand at a Glance

82%

Customer Loyalty

3.4/5

Product Quality

3.5/5

Pricing

3.5/5

Customer Service

Cognizant Technology Solutions Ranking

^#423 in Global Best Brands
^#129 in Tech
^#4 / 4 of its competitors

Cognizant Technology Solutions NPS

Cognizant Technology Solutions's Net Promoter Score (NPS) is a 5 with 45% Promoters, 15% Passives, and 40% Detractors. Net Promoter Score tracks whether Cognizant Technology Solutions's customers would recommend using the product based on a scale of -100 to 100.

Cognizant Technology Solutions Overall NPS

NPS

45%	Promoters
15%	Passives
40%	Detractors

Cognizant Technology Solutions Overall NPS

Cognizant Technology Solutions NPS Trend

-100

-50

100

Summary	Date	Score
Jun 2024 5	Jun 2024	5
Jul 2024 5	Jul 2024	5
Aug 2024 5	Aug 2024	5
Oct 2024 5	Oct 2024	5
Nov 2024 5	Nov 2024	5
Dec 2024 7	Dec 2024	7
Feb 2025 4	Feb 2025	4
Apr 2025 5	Apr 2025	5
May 2025 5	May 2025	5
Aug 2025 5	Aug 2025	5
Oct 2025 5	Oct 2025	5
Dec 2025 3	Dec 2025	3

How Other Brands Compare

Cognizant Technology Solutions is ranked #4 for NPS among its competitors. Accenture and Infosys come in first and second, with Insight coming in at third. Among those competitors, it is the third most valued company behind Accenture.

	Cognizant Technology Solutions	Accenture	Infosys	Insight
Global Ranking	#423	#124	#502	#-
NPS	5	20	15	14
Social Sentiment Calculated by analyzing social media and other online mentions	Neutral	-	Neutral	Neutral
Valuation Updated every 24 hours for public companies	$26.75B	$168.12B	$80.98B	$3.40B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Cognizant Technology Solutions NPS by Gender

Female customers rated Cognizant Technology Solutions's NPS 27 points higher than Male customers.

Male

-18

Cognizant Technology Solutions's NPS was rated -18 by Male customers on Comparably.

32%

Promoters

18%

Passives

50%

Detractors

Female

Cognizant Technology Solutions's NPS was rated 9 by Female customers on Comparably.

42%

Promoters

25%

Passives

33%

Detractors

Cognizant Technology Solutions NPS by Ethnicity

Cognizant Technology Solutions's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -66	Caucasian	-66
Asian or Pacific Islander 43	Asian or Pacific Islander	43
Other -87	Other	-87

Cognizant Technology Solutions NPS by Age

Cognizant Technology Solutions's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.

100

Summary

Age

Promoters

Passives

Detractors

18-25

36%

37%

27%

31-35

56%

11%

33%

36-40

22%

11%

67%

41-45

100%

Cognizant Technology Solutions NPS by Usage

Cognizant Technology Solutions's NPS was rated the highest by customers who have used Cognizant Technology Solutions's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year -22	Less than 1 Year	-22
1 to 2 Years 14	1 to 2 Years	14
2 to 5 Years -50	2 to 5 Years	-50
5 to 10 Years 50	5 to 10 Years	50
Over 10 Years 0	Over 10 Years	0

Cognizant Technology Solutions NPS vs. Competitors

Compared to its competitors, Cognizant Technology Solutions's NPS is rated right below Insight.

COMPANY		NPS Score
	CIBER, INC.	50
	TCS (Tata Consultancy Services)	23
	Accenture	20
	Infosys	15
	Insight	14
	Cognizant Technology Solutions	5

Cognizant Technology Solutions NPS vs Companies in Tech

In the Tech industry, Cognizant Technology Solutions's NPS is rated right below Peloton.

COMPANY		NPS Score
	Nintendo	55
	Spotify	49
	Apple	48
	Zoom Video Communications	44
	Netflix	43
	Google	42
	ROBLOX	38
	Peloton	31
	Cognizant Technology Solutions	5

Cognizant Technology Solutions Customer Reviews

Out of the 7 Cognizant Technology Solutions customer reviews 4 were positive and 3 were constructive. Cognizant Technology Solutions customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

Cognizant Technology Solutions Customer Loyalty

82%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

82% of Cognizant Technology Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

82%

18%

Cognizant Technology Solutions Customer Loyalty Score by Gender

Male customers rated Cognizant Technology Solutions's Customer Loyalty score 5% higher than Female customers.

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Male

75%

Yes

Female

70%

Yes

Cognizant Technology Solutions Customer Loyalty Score by Ethnicity

Cognizant Technology Solutions's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Cognizant Technology Solutions.

out of 100

Caucasian

out of 100

Asian or Pacific Islander

out of 100

Other

Cognizant Technology Solutions Customer Loyalty Score by Age

Cognizant Technology Solutions's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Cognizant Technology Solutions.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 92%	18-25	92%
31-35 90%	31-35	90%
36-40 78%	36-40	78%
41-45 40%	41-45	40%

Cognizant Technology Solutions Customer Loyalty Score by Usage

Cognizant Technology Solutions's Customer Loyalty score was rated the highest by customers who have used Cognizant Technology Solutions's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	81%
1 to 2 Years	82%
2 to 5 Years	61%
5 to 10 Years	100%
Over 10 Years	55%

Cognizant Technology Solutions Customer Loyalty Score by Industry

Cognizant Technology Solutions's Customer Loyalty score was rated the highest by Consulting industry customers, and the lowest by Accounting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	86%
Accounting	70%
Consulting	100%

Cognizant Technology Solutions Customer Loyalty vs. Competitors

Compared to its competitors, Cognizant Technology Solutions's Customer Loyalty score is rated right above Insight, and is preceded by Infosys.

COMPANY		Customer Loyalty Score
	TCS (Tata Consultancy Services)	83%
	Infosys	82%
	Cognizant Technology Solutions	82%
	Insight	79%
	Accenture	71%
	CIBER, INC.	55%

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Customer Loyalty for Other Tech Brands

In the Tech industry, Cognizant Technology Solutions's Customer Loyalty score is rated right above Peloton, and is preceded by Zoom Video Communications.

COMPANY		Customer Loyalty Score
	ROBLOX	89%
	Nintendo	89%
	Netflix	87%
	Google	87%
	Spotify	87%
	Apple	86%
	Zoom Video Communications	84%
	Cognizant Technology Solutions	82%
	Peloton	82%

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Cognizant Technology Solutions Product Quality

3.4/5

Cognizant Technology Solutions has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.

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Cognizant Technology Solutions Product Information

Cognizant Technology Solutions’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Cognizant Technology Solutions's product the highest. Reviewers from the Tech industry rated Cognizant Technology Solutions the lowest at 3.

Website: https://www.cognizant.com/

Company Size: 10,000+ Employees

Industry

Tech

Business Services

Quick Insights into Cognizant Technology Solutions Product Quality

Cognizant Technology Solutions's Product Quality score was rated highest by customers ages 18-25, and rated lowest by Other customers.

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Ranked Cognizant Technology Solutions Product Quality the Highest

18-25	3.8
1 to 2 Years	3.6
Consulting	3.5

Ranked Cognizant Technology Solutions Product Quality the Lowest

41-45	2
2 to 5 Years	1.9
Other	1.6

Cognizant Technology Solutions Product Quality Score by Gender

Male customers rated Cognizant Technology Solutions's Product Quality score 0.1 stars higher than Female customers.

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Male

3/5

Female

2.9/5

Cognizant Technology Solutions Product Quality Score by Ethnicity

Cognizant Technology Solutions's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.5	Caucasian	2.5
Asian or Pacific Islander 3.3	Asian or Pacific Islander	3.3
Other 1.6	Other	1.6

Cognizant Technology Solutions Product Quality Score by Age

Cognizant Technology Solutions's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

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Summary	Age	Score
18-25 3.8	18-25	3.8
31-35 3.5	31-35	3.5
36-40 2	36-40	2
41-45 2	41-45	2

Cognizant Technology Solutions Product Quality Score by Usage

Cognizant Technology Solutions's Product Quality score was rated the highest by customers who have used Cognizant Technology Solutions's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.6
1 to 2 Years	3.6
2 to 5 Years	1.9
5 to 10 Years	2.1
Over 10 Years	2.7

Cognizant Technology Solutions Product Quality Score by Industry

Cognizant Technology Solutions's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Tech industry customers.

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Tech	3
Accounting	3.1
Consulting	3.5

Cognizant Technology Solutions Product Quality vs. Competitors

Compared to its competitors, Cognizant Technology Solutions's Product Quality score is rated right above CIBER, INC., and is preceded by Insight.

COMPANY		Product Quality Score
	TCS (Tata Consultancy Services)	3.8/5
	Accenture	3.7/5
	Infosys	3.7/5
	Insight	3.5/5
	Cognizant Technology Solutions	3.4/5
	CIBER, INC.	2.2/5

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Product Quality for Other Tech Brands

In the Tech industry, Cognizant Technology Solutions's Product Quality score is rated right below ROBLOX.

COMPANY		Product Quality Score
	Nintendo	4.4/5
	Apple	4.3/5
	Zoom Video Communications	4.3/5
	Netflix	4.2/5
	Spotify	4.2/5
	Google	4.1/5
	Peloton	4/5
	ROBLOX	4/5
	Cognizant Technology Solutions	3.4/5

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Cognizant Technology Solutions Pricing

Cognizant Technology Solutions ROI & Value For Money

3.5/5

Cognizant Technology Solutions has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

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Cognizant Technology Solutions Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Tech industry think that they had the lowest ROI from Cognizant Technology Solutions.

Quick Insights into Cognizant Technology Solutions ROI

Cognizant Technology Solutions's ROI score was rated highest by customers from the Consulting industry, and rated lowest by customers ages 41-45.

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Ranked Cognizant Technology Solutions ROI the Highest

Consulting	4
18-25	3.9
Asian or Pacific Islander	3.7

Ranked Cognizant Technology Solutions ROI the Lowest

2 to 5 Years	2.5
Other	1.6
41-45	1.5

Cognizant Technology Solutions ROI Score by Gender

Female customers rated Cognizant Technology Solutions's ROI score 0.3 stars higher than Male customers.

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Male

3.1/5

Female

3.4/5

Cognizant Technology Solutions ROI Score by Ethnicity

Cognizant Technology Solutions's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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Summary	Ethnicity	Score
Caucasian 2.8	Caucasian	2.8
Asian or Pacific Islander 3.7	Asian or Pacific Islander	3.7
Other 1.6	Other	1.6

Cognizant Technology Solutions ROI Score by Age

Cognizant Technology Solutions's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

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Summary	Age	Score
18-25 3.9	18-25	3.9
31-35 3.8	31-35	3.8
36-40 2.5	36-40	2.5
41-45 1.5	41-45	1.5

Cognizant Technology Solutions ROI Score by Usage

Cognizant Technology Solutions's ROI score was rated the highest by customers who have used Cognizant Technology Solutions's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.5
1 to 2 Years	3.6
2 to 5 Years	2.5
5 to 10 Years	3.2
Over 10 Years	2.9

Cognizant Technology Solutions ROI Score by Industry

Cognizant Technology Solutions's ROI score was rated the highest by Consulting industry customers, and the lowest by Tech industry customers.

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Tech	3.2
Accounting	3.6
Consulting	4

Cognizant Technology Solutions Pricing vs. Competitors

Compared to its competitors, Cognizant Technology Solutions's ROI score is rated right above CIBER, INC., and is preceded by Insight.

COMPANY		Pricing Score
	TCS (Tata Consultancy Services)	3.8/5
	Infosys	3.7/5
	Accenture	3.6/5
	Insight	3.6/5
	Cognizant Technology Solutions	3.5/5
	CIBER, INC.	2.7/5

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ROI for Other Tech Brands

In the Tech industry, Cognizant Technology Solutions's ROI score is rated right below ROBLOX.

COMPANY		Pricing Score
	Zoom Video Communications	4.1/5
	Google	4/5
	Spotify	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Apple	4/5
	ROBLOX	3.8/5
	Cognizant Technology Solutions	3.5/5

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Cognizant Technology Solutions Customer Satisfaction (CSAT)

Cognizant Technology Solutions Customer Satisfaction (CSAT) Score

64 / 100

Cognizant Technology Solutions has an overall Customer Satisfaction score of 64 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	26%
Satisfied	38%
Neither Satisfied nor Dissatisfied	16%
Dissatisfied	5%
Very Dissatisfied	15%

Very Satisfied

26%

Satisfied

38%

Neither Satisfied nor Dissatisfied

16%

Dissatisfied

Very Dissatisfied

15%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Cognizant Technology Solutions Customer Satisfaction

Cognizant Technology Solutions's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers who have used Cognizant Technology Solutions's products/services for 2 to 5 Years.

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Ranked Cognizant Technology Solutions Customer Satisfaction the Highest

31-35	75%
Asian or Pacific Islander	75%
Consulting	67%

Ranked Cognizant Technology Solutions Customer Satisfaction the Lowest

36-40	25%
Other	17%
2 to 5 Years	0%

Cognizant Technology Solutions Customer Satisfaction Score by Gender

Female customers rated Cognizant Technology Solutions's Customer Satisfaction score 14 points higher than Male customers.

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46 / 100

Male

	Very Satisfied	23%
	Satisfied	23%
	Neither Satisfied nor Dissatisfied	31%
	Dissatisfied	8%
	Very Dissatisfied	15%

60 / 100

Female

	Very Satisfied	10%
	Satisfied	50%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	10%
	Very Dissatisfied	30%

Cognizant Technology Solutions Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Cognizant Technology Solutions' Customer Satisfaction (CSAT) score was rated 20% according to Caucasian users and customers.

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20 / 100

Very Satisfied	20%
Satisfied	0%
Neither Satisfied nor Dissatisfied	40%
Dissatisfied	0%
Very Dissatisfied	40%

Very Satisfied

20%

Satisfied

Neither Satisfied nor Dissatisfied

40%

Dissatisfied

Very Dissatisfied

40%

CSAT according to Asian or Pacific Islander

Cognizant Technology Solutions' Customer Satisfaction (CSAT) score was rated 75% according to Asian or Pacific Islander users and customers.

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75 / 100

Very Satisfied	25%
Satisfied	50%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	0%
Very Dissatisfied	17%

Very Satisfied

25%

Satisfied

50%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

17%

CSAT according to Other

Cognizant Technology Solutions' Customer Satisfaction (CSAT) score was rated 17% according to Other users and customers.

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17 / 100

Very Satisfied	0%
Satisfied	17%
Neither Satisfied nor Dissatisfied	17%
Dissatisfied	33%
Very Dissatisfied	33%

Very Satisfied

Satisfied

17%

Neither Satisfied nor Dissatisfied

17%

Dissatisfied

33%

Very Dissatisfied

33%

Cognizant Technology Solutions Customer Satisfaction Score by Age

Cognizant Technology Solutions's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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100

Breakdown

Age

Score

18-25

60%

31-35

75%

36-40

25%

Cognizant Technology Solutions Customer Satisfaction Score by Usage

Cognizant Technology Solutions's Customer Satisfaction score was rated the highest by customers who have used Cognizant Technology Solutions's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	57
1 to 2 Years	66
2 to 5 Years	0
5 to 10 Years	33
Over 10 Years	66

Cognizant Technology Solutions Customer Satisfaction Score by Industry

Cognizant Technology Solutions's Customer Satisfaction score was rated the highest by Consulting industry customers, and the lowest by Tech industry customers.

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	"title": "Cognizant Technology Solutions Customer Satisfaction Score by Industry",
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			"score": 43,
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Tech	43
Accounting	60
Consulting	67

Cognizant Technology Solutions Customer Satisfaction vs. Competitors

Compared to its competitors, Cognizant Technology Solutions's Customer Satisfaction score is rated right above CIBER, INC., and is preceded by Insight.

COMPANY		Customer Satisfaction (CSAT) Score
	Infosys	77%
	TCS (Tata Consultancy Services)	75%
	Accenture	75%
	Insight	68%
	Cognizant Technology Solutions	64%
	CIBER, INC.	0%

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Customer Satisfaction for Other Tech Brands

In the Tech industry, Cognizant Technology Solutions's Customer Satisfaction score is rated right above Peloton, and is preceded by ROBLOX.

COMPANY		Customer Satisfaction (CSAT) Score
	Nintendo	88%
	Netflix	85%
	Apple	85%
	Spotify	85%
	Google	81%
	Zoom Video Communications	74%
	ROBLOX	73%
	Cognizant Technology Solutions	64%
	Peloton	63%

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Cognizant Technology Solutions Customer Service

3.5/5

Cognizant Technology Solutions has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Cognizant Technology Solutions's Customer Service

Address

500 Frank W. Burr Boulevard, Teaneck, NJ 07666

Website

https://www.cognizant.com/

Phone Number

1-201-801-0233

Cognizant Technology Solutions's Social Links

Quick Insights into Cognizant Technology Solutions Customer Service

Cognizant Technology Solutions's Customer Service score was rated highest by customers from the Consulting industry, and rated lowest by customers ages 41-45.

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Ranked Cognizant Technology Solutions Customer Service the Highest

Consulting	4.2
18-25	4.1
Asian or Pacific Islander	3.8

Ranked Cognizant Technology Solutions Customer Service the Lowest

2 to 5 Years	2.3
Other	1.9
41-45	1.6

Cognizant Technology Solutions Customer Service Score by Gender

Female customers rated Cognizant Technology Solutions's Customer Service score 0.2 stars higher than Male customers.

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Male

3.2/5

Female

3.4/5

Cognizant Technology Solutions Customer Service Score by Ethnicity

Cognizant Technology Solutions's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2.7	Caucasian	2.7
Asian or Pacific Islander 3.8	Asian or Pacific Islander	3.8
Other 1.9	Other	1.9

Cognizant Technology Solutions Customer Service Score by Age

Cognizant Technology Solutions's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.

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100

Summary	Age	Customer Service Score
18-25 4.1	18-25	4.1
31-35 3.5	31-35	3.5
36-40 2.5	36-40	2.5
41-45 1.6	41-45	1.6

Cognizant Technology Solutions Customer Service Score by Usage

Cognizant Technology Solutions's Customer Service score was rated the highest by customers who have used Cognizant Technology Solutions's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.7
1 to 2 Years	3.5
2 to 5 Years	2.3
5 to 10 Years	3.1
Over 10 Years	2.9

Cognizant Technology Solutions Customer Service Score by Industry

Cognizant Technology Solutions's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Accounting industry customers.

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Tech	3.3
Accounting	3.1
Consulting	4.2

Cognizant Technology Solutions Customer Service vs. Competitors

Compared to its competitors, Cognizant Technology Solutions's Customer Service score is rated right below Insight.

COMPANY		Customer Service Score
	CIBER, INC.	4.5/5
	TCS (Tata Consultancy Services)	3.9/5
	Accenture	3.8/5
	Infosys	3.8/5
	Insight	3.6/5
	Cognizant Technology Solutions	3.5/5

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Customer Service for Other Tech Brands

In the Tech industry, Cognizant Technology Solutions's Customer Service score is rated right below ROBLOX.

COMPANY		Customer Service Score
	Apple	4.2/5
	Google	4/5
	Zoom Video Communications	4/5
	Nintendo	4/5
	Peloton	4/5
	Netflix	4/5
	Spotify	4/5
	ROBLOX	3.6/5
	Cognizant Technology Solutions	3.5/5

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Cognizant Technology Solutions as an Employer

3.2/5

Cognizant Technology Solutions has a 3.2/5 stars for its overall company culture rated by their employees

top

50%

CEO of Cognizant Technology Solutions

Brian Humphries

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Cognizant Technology Solutions scored a 5 for Net Promoter Score and a -11 for Employee Net Promoter Score. NPS gauges how likely a customer of Cognizant Technology Solutions would recommend the brand to a friend. ENPS measures how likely Cognizant Technology Solutions employees would recommend working at Cognizant Technology Solutions to a friend.

Net Promoter Score

NPS Score

45%	Promoters
15%	Passive
40%	Detractors

Employee Net Promoter Score

-11

eNPS Score

32%	Promoters
25%	Passive
43%	Detractors

Global Ranking Snapshot

Cognizant Technology Solutions is ranked #423 in the Global Top 100 Brands. It ranks just behind KAYAK and just ahead of Warner Music Group.

RANK			INDUSTRY
421	Kohl's	Michelle Gass	Retail
422	KAYAK	Steve Hafner	Travel and Hospitality
423	Cognizant Technology Solutions	Brian Humphries	Tech
424	Warner Music Group	Stephen Cooper	Media and Entertainment
425	Toast	Aman Narang	Tech
426	Dairy Queen	Troy Bader	Food and Beverages
427	Revlon	Debra Perelman	Fashion and Beauty

Tech Ranking Snapshot

Cognizant Technology Solutions is ranked #129 in the Tech Industry. It ranks just behind ABB Ltd and just ahead of Toast.

RANK		Location
127	Zenefits	San Francisco, CA
128	ABB Ltd	Cary, NC
129	Cognizant Technology Solutions	Teaneck, NJ
130	Toast	Boston, MA
131	Squarespace	New York City, NY
132	Palo Alto Networks	Santa Clara, CA
133	Southern Company	Atlanta, GA