Trimble Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted 5 days ago
The vast majority of my professional career has been at Trimble.
Review from Customer Support Dept · Posted 7 days ago
Working for Trimble since 19 years and it is a great company
Review from Customer Support Dept · Posted 7 days ago
Review from Customer Support Dept · Posted 7 days ago
What do you like best about the leadership team?
Clear vision. Put people first
Review from Customer Support Dept · Posted 5 days ago
They are hands-off and trust us do our job but they are also available when we need something, whether it be related to a customer issue, something specific with the job, or us personally.
Review from Customer Support Dept · Posted 6 days ago
They are approachable and respond to questions.
Review from Customer Support Dept · Posted 7 days ago
They lead by example and they are very knowledgeable
Review from Customer Support Dept · Posted 7 days ago
comunication is good and general goals as well
Review from Customer Support Dept · Posted 7 days ago
What does the leadership team need to get better at?
Stop living in an ivory tower and realize the disconnect between that tower and the reality of under-resourced projects. We do things our customers don't ask for and ignore the things we should do. At least in my area of work - I certainly understand that other areas might be different.
Review from Customer Support Dept
Communication, targets, goals, alignment with those that have their boots on the ground. Paying fairly and having a way for us to increase compensation for an employee outside of the normal merit time
Review from Customer Support Dept
Providing feedback. Personally I am only provided feedback when a job as been completed satisfactorily and to date only had a single T-Time instead of the 5 I have completed.
Review from Customer Support Dept
Linking overall strategy to every functional area. Also, communicating the vision down to all employees. Evaluate waste, including unnecessary travel, redundant positions, ineffective processes, middleman positions that don't offer value, etc.
Review from Customer Support Dept
What is the best part about your compensation package?
Rewards performance which is as fair
Review from Customer Support Dept · Posted 5 days ago
I like the unlimited PTO, though that will take getting used to. At a previous employer, I had 18 days PTO and it was easier to tell whether I was taking enough time away from work. But I appreciate Trimble valuing the employees' physical/mental health.
Review from Customer Support Dept · Posted 6 days ago
Health insurance, including family cover.
Review from Customer Support Dept · Posted 7 days ago
no answer is a answer
Review from Customer Support Dept · Posted 7 days ago
health cover and shares. but please give RSU stock back to non managers!!
Review from Customer Support Dept · Posted 7 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
christmas bonus, a system for overtime
Review from Customer Support Dept
Under a poor manager, a lot of distrust and conflicting instructions. 'Do as I say, not as i do type of leadership. Was told in review, this can not be achieved. My wage is not covering cost of living, and little hope of much increase.
Review from Customer Support Dept
If it reflected the reality of the housing market and cost of living. I feel like if a company was really investing in me, they would compensate enough to afford to buy a home in the area. As cost of living raises, its harder and harder to afford to work in the Denver area.
Review from Customer Support Dept
I hope the benefits at Trimble are made.
Review from Customer Support Dept
Introducing salary review process based on current job market Current 3% annual merit increase does not reflect the increasing cost of living due to inflation. Many workers switch to other jobs to get a big increase in wages. Budgets for new hiring does take account for the current living costs.
Review from Customer Support Dept
What are some of the best things about your team?
Different cultures. Learning from each other
Review from Customer Support Dept · Posted 5 days ago
They are friendly and helpful, easy to get along with. Willing to share knowledge to help each of us do the best that we can for us and our customers.
Review from Customer Support Dept · Posted 6 days ago
We there to support each other.
Review from Customer Support Dept · Posted 7 days ago
They are supportive and always work as a team.
Review from Customer Support Dept · Posted 7 days ago
good team spirit and everybody helping each other
Review from Customer Support Dept · Posted 7 days ago
What do your coworkers need to improve and how could you work together better?
More communication, better understanding of the overall goals and not individual goals in relation to the department.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Dynamic. Friendly. Inclusive. Motivational. Collaborative
Review from Customer Support Dept · Posted 5 days ago
I enjoy the friendly, casual atmosphere.
Review from Customer Support Dept · Posted 6 days ago
Luchtime activities, including Yoga, bootcamp, lunch and learn.
Review from Customer Support Dept · Posted 7 days ago
nice people and good team spirit
Review from Customer Support Dept · Posted 7 days ago
its a fit and healthy office. plenty of like minded people to exercise with
Review from Customer Support Dept · Posted 7 days ago
What needs to change to make the company culture better?
Trimble culture needs to flow through all of trimble locations, there are smaller trimble offices that have not see how wonderful it is to work at trimble.
Review from Customer Support Dept
Team's from all departments need to understand how their workload interacts with the next. Once this is achieved then a more cohesive office would be formed and this in turn would ensure that the office runs smoother and everyone would know what is required from all.
Review from Customer Support Dept
There are both positive and negative aspects about the company environment. People work very hard, sometimes in silos. I wish there was a way to interject more fun and collaboration. At times there is a feeling of isolation.
Review from Customer Support Dept
What did you like most about the interview process?
The flexibility. I was fleeing from a hurricane during the interview, and my video wasn't working, so we just did phone.
Review from Customer Support Dept
While extensive, it prepared me for long term success.
Review from Customer Support Dept
Multiple interviewers to get different reads on candidates
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Trimble yet.
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What makes you most happy at work?
Solving problems. Learning and helping others
Review from Customer Support Dept · Posted 5 days ago
Being comfortable to do my job. This includes my desk setup (laptop + 2 monitors), my teammates, and the beverage machines (filtered water, sparkling water, coffee/cocoa).
Review from Customer Support Dept · Posted 6 days ago
Challenging and interesting work load.
Review from Customer Support Dept · Posted 7 days ago
we are working on the right things
Review from Customer Support Dept · Posted 7 days ago
solving problems in support cases
Review from Customer Support Dept · Posted 7 days ago
What's going wrong and how can it be improved?
The other leaders around me are not good enough.
Review from Customer Support Dept
I don't expect much, but I think the benefits for employees are small.
Review from Customer Support Dept
I know that if I am out of the office work that could have been achieved by others would be left for me and this then increases my workload. To ensure that this is not achieved, I have to complete work outside of office hours. If people thought about what was being asked then this could be avoided
Review from Customer Support Dept
I wish for more collaboration. I would like to do more. I'm interested in doing work in other sectors. At times I feel isolated.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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