UPS – Customer Service when trying to file a damage claim. Automated system won't let you talk to an agent- on line chat gives you same information over and over. No personal contact.

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UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. read more

EMPLOYEE PARTICIPANTS: 8010

TOTAL RATINGS: 68225

CEO: Carol B. Tomé

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Customer Service when trying to file a damage claim. Automated system won't let you talk to an agent- on line chat gives you same information over and over. No personal contact.

Other Employee Reviews for UPS

What does the leadership team need to get better at?

being human and appreciating and trusting their teams
Leadership review from Operations Dept

What's going wrong and how can it be improved?

Our yearly sales plan is set up to fail so that a great majority are not rewarded for gains. These need to be aggressive but also realistic.
Outlook review from Marketing Dept

What's going wrong and how can it be improved?

I work with a bunch of lazy people who complain about everything & there's nothing but drama
Outlook review from Operations Dept

What does the leadership team need to get better at?

It's a Joke.
Leadership review from Communications Dept

What is the best part about your compensation package?

Insurance package and Vacation benefits
Compensation review from Operations Dept

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UPS – Customer Service when trying to file a damage claim. Automated system won't let you talk to an agent- on line chat gives you same information over and over. No personal contact.

Customer Service when trying to file a damage claim. Automated system won't let you talk to an agent- on line chat gives you same information over and over. No personal contact.

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