UPS – Company has recently dismantled good aspects of company partnership, customer focus and operations excellence. CEO just has a cost-cutting focus and limited vision. Leadership team lacks a future-focus and is very short-term in actions. | Comparably

UPS – Company has recently dismantled good aspects of company partnership, customer focus and operations excellence. CEO just has a cost-cutting focus and limited vision. Leadership team lacks a future-focus and is very short-term in actions.

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UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. read more
EMPLOYEE
PARTICIPANTS
8010
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Company has recently dismantled good aspects of company partnership, customer focus and operations excellence. CEO just has a cost-cutting focus and limited vision. Leadership team lacks a future-focus and is very short-term in actions.

What does the leadership team need to get better at?

Respecting people, developing strategy, being committed to employees.

Why do you feel undervalued and what would make you feel better about your compensation?

Bring back the stock ownership program and improve healthcare coverage

What are some of the best things about your team?

Many come from a blur-collar background and know the importance of working hard

What's going wrong and how can it be improved?

Go back to basics of operations excellence and putting solving customer needs first. Go back to promoting from within for top leaders.

What needs to change to make the company culture better?

Change in top leadership. CEO is an outsider who has never personally done operations work. Having leaders with operations experience is a must at a company that is operations driven

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