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UPS has been on a trajectory of shrinking to greatness under the current leadership - both in customer base as well as employee count/morale. The company culture of nurturing intellectual property in-house and long-term employees has changed to focus solely on Wall Street expectations.
What is the best part about your compensation package?
Annual benefits and retirement package.
What's going wrong and how can it be improved?
UPS is considered a stable organization from a long time. With recent leadership from outside UPS, the shift has been to show the organization in a "cool light" and "focused on the right things" while the reality is that customers and employees are both feeling disfranchised.
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