
Not everyone is lazy. Most guys are trustworthy, hard workers.
Caring about employees. Doing the right thing because it's right, not because the union is threatening legal recourse.
Eliminate the need for a strong union. Do not force drivers to work over time. Managers ought to trust drivers.
UPS is turning into a massive corporate machine and the humanity of it's employees is being trampled underneath it. Focus less on "the numbers" and more on the workers. The numbers will take care of themselves.